Emergency Medical Dispatcher — 24/7 Critical Response & Coordination

911 Emergency Communications; Estacada (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Estacada, Oregon, invites applicants for Emergency Medical Dispatcher roles. This position involves handling urgent medical calls, gathering critical patient data, and coordinating EMS resources with strict adherence to protocols.

Qualifications include a high school diploma or GED and CPR/EMD certifications where required by the vacancy. Overnight and on-call shifts may be involved, with diverse schedules and overtime expectations.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification prior to appointment may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma or GED

Job description

911 Emergency Communications in Estacada, Oregon, invites applicants for Emergency Medical Dispatcher roles. This position involves handling urgent medical calls, gathering critical patient data, and coordinating EMS resources with strict adherence to protocols.

Qualifications include a high school diploma or GED and CPR/EMD certifications where required by the vacancy. Overnight and on-call shifts may be involved, with diverse schedules and overtime expectations.