EMS Dispatcher: 24/7 Critical Care Communications (Cert Support)

Emergency Telecommunicator Services; Portland (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Portland, OH is seeking qualified Emergency Medical Dispatchers to support urgent medical response efforts. Responsibilities include gathering incident details, establishing priorities, and coordinating EMS resources.

You may provide protocol-based instructions while ensuring patient safety and compliance with medical dispatch protocols. Ideal candidates hold a high school diploma, CPR certification, and may possess additional coursework.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Portland, OH is seeking qualified Emergency Medical Dispatchers to support urgent medical response efforts. Responsibilities include gathering incident details, establishing priorities, and coordinating EMS resources.

You may provide protocol-based instructions while ensuring patient safety and compliance with medical dispatch protocols. Ideal candidates hold a high school diploma, CPR certification, and may possess additional coursework.