EMS Dispatcher (24/7) — Coordinate Life-Saving Responses

Emergency Telecommunicator Services; Pilot Hill (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Emergency Medical Dispatcher opportunities in Pilot Hill, CA. This role involves handling urgent medical calls, gathering critical information, and coordinating EMS resources according to approved protocols.

Training pathways and certification are noted as possible requirements depending on the vacancy. Responsibilities include confirming locations, prioritizing dispatch, and delivering protocol-based instructions.

Qualifications

• High school diploma or equivalent commonly required.
• Employer may recruit for sponsored training or require Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Medical Dispatcher opportunities in Pilot Hill, CA. This role involves handling urgent medical calls, gathering critical information, and coordinating EMS resources according to approved protocols.

Training pathways and certification are noted as possible requirements depending on the vacancy. Responsibilities include confirming locations, prioritizing dispatch, and delivering protocol-based instructions.