EMS Dispatch Specialist - 24/7 Emergency Communications

Emergency Telecommunicator Services; Saratoga (NC); Vor Ort; USD 35.000 - 65.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

Emergency Telecommunicator Services in Saratoga, NC, is seeking Emergency Medical Dispatchers to support urgent medical response efforts. The role involves handling emergency calls, confirming locations, and coordinating dispatch priorities in a fast-paced environment.

Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting call processing while ensuring quality and adherence to medical dispatch protocols.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Emergency Telecommunicator Services in Saratoga, NC, is seeking Emergency Medical Dispatchers to support urgent medical response efforts. The role involves handling emergency calls, confirming locations, and coordinating dispatch priorities in a fast-paced environment.

Responsibilities include providing protocol-based instructions, relaying information to responders, and documenting call processing while ensuring quality and adherence to medical dispatch protocols.