24/7 Emergency Medical Dispatch Specialist

County Emergency Communications; Salisbury Center (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Salisbury Center, NY seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. Duties include confirming locations, gathering patient data, and issuing protocol-based instructions with oversight requirements.

Applicants should meet education requirements and may need Emergency Medical Dispatcher certification. Training opportunities may be provided, with possible overnight shifts and overtime as needed.

Qualifications

• High school diploma or equivalent required; Emergency Medical Dispatcher certification may be required or sponsored training.
• Ability to follow approved protocols and maintain confidentiality.
• Good communication and information-gathering skills during emergencies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Salisbury Center, NY seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. Duties include confirming locations, gathering patient data, and issuing protocol-based instructions with oversight requirements.

Applicants should meet education requirements and may need Emergency Medical Dispatcher certification. Training opportunities may be provided, with possible overnight shifts and overtime as needed.