EMS Dispatch Specialist - 24/7 Critical Response

911 Emergency Communications; Huletts Landing (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

911 Emergency Communications in Huletts Landing, NY, seeks Emergency Medical Dispatchers to coordinate urgent medical responses from a centralized console. You will gather patient information, confirm locations, assess priority, and provide protocol-based guidance to responders.

The role involves shift work, overtime, and ongoing training. Applicants typically have a high school diploma and may pursue EMS-related certs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required during training.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Huletts Landing, NY, seeks Emergency Medical Dispatchers to coordinate urgent medical responses from a centralized console. You will gather patient information, confirm locations, assess priority, and provide protocol-based guidance to responders.

The role involves shift work, overtime, and ongoing training. Applicants typically have a high school diploma and may pursue EMS-related certs.