EMS Call Center Specialist – Flexible Hours & Growth

Superior Ambulance Service, Inc.; Columbus (OH); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive pay

Transfer opportunities

Overtime allowed

Health Insurance

Tuition Reimbursement

Career Growth

Job summary

Superior Ambulance Service, Inc. is seeking a dedicated EMS Dispatcher to answer and screen calls, coordinating emergency transportation and patient care levels. You will liaise with multiple departments and EMS personnel to ensure timely, safe transport.

Responsibilities include directing calls, arranging specialty transport, and providing customer support. EMD licensed professionals are preferred; strong communication under pressure is essential.

Qualifications

• Map reading and problem solving are essential.
• Strong communication and multitasking abilities required.
• EMD license required to perform dispatcher duties.

Responsibilities

• Answer, screen, and direct calls across the company.
• Distinguish need for emergency transportation and coordinate dispatch.
• Pre-arrange transport and determine care level for patients.

Skills

Map reading

Problem solving

Multi-tasking

Effective communication

Education

EMD license

Job description

Superior Ambulance Service, Inc. is seeking a dedicated EMS Dispatcher to answer and screen calls, coordinating emergency transportation and patient care levels. You will liaise with multiple departments and EMS personnel to ensure timely, safe transport.

Responsibilities include directing calls, arranging specialty transport, and providing customer support. EMD licensed professionals are preferred; strong communication under pressure is essential.