EMS Business Growth & Partnerships Lead

Mack Technologies Cd. Juárez; Westford (MA); On-site; USD 100,000 - 200,000; Full time

Job summary

Mack Technologies in Westford, MA is seeking a Business Development Manager to drive profitable revenue growth by acquiring EMS customers, expanding existing accounts, and forming strategic partnerships. You will serve as the main commercial interface between customers and the organization, ensuring satisfaction, growth, and successful program execution.

You will lead growth initiatives, manage complex sales cycles, and collaborate with cross-functional teams to deliver competitive, profitable

Qualifications

• Bachelor’s degree in Business, Engineering, Supply Chain, or related field.
• Minimum of five (5) years in business development, strategic sales, or account management in EMS/manufacturing.
• Proven revenue growth and multi-year program wins.
• Experience managing extended sales cycles with multiple stakeholders.
• Proficiency with CRM platforms, Microsoft Office, and sales forecasting tools.
• Ability to travel domestically and internationally.

Responsibilities

• Identify and pursue new business opportunities aligned with growth objectives and target profiles.
• Develop and execute growth strategies to meet or exceed bookings and revenue targets.
• Expand revenue within existing accounts through cross-selling and upselling.
• Maintain an accurate opportunity pipeline and forecast in the CRM.
• Build and sustain relationships with decision-makers across engineering, procurement, supply chain, operations, quality, and leadership.
• Manage the sales cycle from prospecting through contract negotiation, award, and production launch.
• Provide voice-of-the-customer feedback to inform continuous improvement and strategic planning.
• Coordinate RFQ, quotation, and proposal activity with engineering, supply chain, finance, and operations to produce competitive offers.
• Partner with senior leadership on pricing strategy, margin management, and market expansion.
• Collaborate with Program Management and Operations for onboarding, NPI launches, and customer satisfaction.
• Monitor forecasts, roadmaps, and demand signals to anticipate volume and capacity needs.
• Stay updated on EMS industry trends, supply chain dynamics, and emerging technologies.
• Represent the Company at customer meetings, trade shows, and industry events.

Skills

Strategic sales

Account management

CRM proficiency

MS Office

Education

Bachelor’s degree

Tools

CRM platforms

Job description

Mack Technologies in Westford, MA is seeking a Business Development Manager to drive profitable revenue growth by acquiring EMS customers, expanding existing accounts, and forming strategic partnerships. You will serve as the main commercial interface between customers and the organization, ensuring satisfaction, growth, and successful program execution.

You will lead growth initiatives, manage complex sales cycles, and collaborate with cross-functional teams to deliver competitive, profitable