EMR & Clinical Operations Specialist

Paycom; Salisbury (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Paycom in Salisbury, NC seeks a Clinical Operations Coordinator to optimize clinic workflows and EMR functionality, ensuring compliant, high-quality care. You will support eClinicalWorks users, maintain templates, and collaborate with leadership to improve efficiency and documentation quality.

Responsibilities include regulatory compliance, population health initiatives, and cross-location project coordination.

Qualifications

• Minimum 2–3 years of experience in a healthcare setting, preferably in clinical operations, EMR support, or administrative coordination.
• Hands-on experience with eClinicalWorks (eCW) strongly preferred; super user appreciated.
• Experience in compliance (OSHA, HIPAA) and documentation practices.

Responsibilities

• Serve as primary EMR operational resource for eCW users; provide first-level support and guidance.
• Collaborate with clinicians and leadership to improve clinic efficiency and patient flow.
• Support HIPAA, OSHA, MIPS compliance; conduct audits and assist with corrective actions.
• Support population health initiatives, quality reporting, and regulatory reporting.
• Coordinate EMR configuration, workflows, and readiness for new services or locations.

Skills

EMR knowledge

Communication

Organizational skills

Training

Microsoft Office

Education

LPN / RN certification

CEHRS

CMOM

BLS Certification

Tools

eClinicalWorks (eCW)

Microsoft Excel

Outlook

Teams

Job description

Paycom in Salisbury, NC seeks a Clinical Operations Coordinator to optimize clinic workflows and EMR functionality, ensuring compliant, high-quality care. You will support eClinicalWorks users, maintain templates, and collaborate with leadership to improve efficiency and documentation quality.

Responsibilities include regulatory compliance, population health initiatives, and cross-location project coordination.