EMR & Clinic Operations Specialist

RiseMe; Salisbury (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

RiseMe is seeking a Clinical Operations Coordinator to optimize workflow, EMR use, and regulatory compliance in a primary care setting. You will support providers and staff, enhance documentation quality, and drive continual process improvement across clinic operations.

Responsibilities include EMR administration, workflow optimization, and collaboration with leadership to implement operational initiatives. A strong emphasis on HIPAA/OSHA compliance and quality reporting is expected.

Qualifications

• Minimum 2–3 years in a healthcare setting, with EMR support/coordination preferred.
• Experience with regulatory compliance (HIPAA/OSHA) is advantageous.

Responsibilities

• Serve as primary EMR administrator and provide first-level support for eClinicalWorks.
• Collaborate with providers and staff to improve clinic efficiency and patient flow.
• Support HIPAA/OSHA/MIPS compliance through audits and documentation.
• Assist with population health initiatives and quality reporting.
• Coordinate EMR configuration and operational readiness for new locations or services.
• Maintain confidentiality and provide professional customer service.

Skills

EMR expertise (eCW)

Healthcare workflows

Communication & training

Regulatory knowledge (HIPAA/OSHA/MIPS)

MS Office proficiency

Education

Healthcare administration/related degree

Tools

eCW templates & workflows

Job description

RiseMe is seeking a Clinical Operations Coordinator to optimize workflow, EMR use, and regulatory compliance in a primary care setting. You will support providers and staff, enhance documentation quality, and drive continual process improvement across clinic operations.

Responsibilities include EMR administration, workflow optimization, and collaboration with leadership to implement operational initiatives. A strong emphasis on HIPAA/OSHA compliance and quality reporting is expected.