Job Posting Title:
EMR Analyst, Ambulatory Care
Location:
Dallas - Shared Services
Additional Posting Details:
Monday - Friday 8:00 am - 5:00 pm
Job Description:
Duties/Responsibilities
- Build, configure, test, support, and optimize EpicCare Ambulatory and assigned applications.
- Attends meetings as required, and participates on committees as directed.
- Participates in customer discussion offering suggestions and recommendations.
- Maintains a positive image when dealing with deadlines and demanding, highly stressful situations
- Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.
- Ensures department documentation is at current levels.
- Adheres to policies, procedures, standards and methodology pertaining to Governance, Change Management, Project Management, Incident Management, System Access and Security
- Maintains certification in applicable Epic module(s)
- Maintains awareness and expertise as the Epic system architecture is changed over time to include but not limited to upgrade and special update documentation.
- Analyzes Level 1 and 2 customer-reported problems to determine corrective action and provides timely feedback.
- Preforms application and integrated testing for the assigned module(s).
- Participates in discovery sessions to identify the operational needs of the organization.
- Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs.
- Identifies the most appropriate methods for build.
- Performs validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects.
- Works independently in all areas of assigned application.
- Understands and can analyze ancillary Epic workflows.
- Supports integration with 3rd party applications, when applicable.
- Communicate project status, risks, and recommendations clearly to stakeholders.
Required Skills/Abilities
- Bachelor’s degree in healthcare, information technology, business, clinical informatics, or a related field; equivalent experience may be considered.
- Three or more years of Epic application support, build, training, or optimization experience.
- Current Epic Ambulatory certification.
- Knowledge of ambulatory clinical workflows, outpatient documentation, orders, referrals, result routing, inbasket workflows, and provider workflows.
- Strong analytical, troubleshooting, communication, organization, and customer-service skills.
- Ability to manage multiple priorities and collaborate effectively in a mission-driven healthcare environment.
- Master’s degree in healthcare, business, information systems, clinical informatics, or a related field.
- Additional Epic certifications related to ambulatory operations, MyChart, Healthy Planet, orders, or reporting.
- Experience in pediatric specialty care, orthopedic clinic workflows, or multidisciplinary clinic settings.
- Experience with Reporting Workbench, dashboards, workqueues, SmartTools, order sets, preference lists, and optimization projects.
- Licensed Registered Nurse (RN) is a plus.
Working Environment
Working Conditions: Inside
Working Position: Sitting
Physical Demands: Light Physical Requirements: Repetitive Movement
An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs
Sensory/Communicative activities essential to the performance of this position: Feeling, Hearing, Seeing, Speaking
An Individual in this position will be exposed to: Inside environment
About Scottish Rite
At Scottish Rite for Children, we work together with the common goal of helping give children back their childhood. Scottish Rite is a unique place to work because we believe in a collaborative approach, utilizing the care and expertise from all departments. We are always looking for caring, energetic individuals to join our team. We currently have locations in Dallas and Frisco and are an equal opportunity employer.
For questions, contact careers@tsrh.org.