IT Project Management Office Program Manager

Scottish Rite for Children; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Scottish Rite for Children in Dallas, TX seeks an IT Project Management Office Program Manager to lead governance, portfolio planning, and cross-functional delivery of technology initiatives. You will supervise IT Project Managers, align projects with strategy, and drive value with executive reporting and risk management.

Candidates should have a strong PMO background in healthcare or regulated environments, Agile expertise, and Epic EMR knowledge.

Qualifications

• Bachelor’s degree in IT/business/healthcare or related field.
• 7+ years in project/program/portfolio management with complex initiatives.
• 3+ years leading a PMO or enterprise governance process.
• Demonstrated Agile experience with backlog, ceremonies, planning.
• Epic EMR knowledge across workflows and integrations.
• PM/Agile certifications (PMP/PMI-ACP/CSM/PSM/SAFe).
• Experience maturing PMO in healthcare/nonprofit or regulated env.
• Knowledge of clinical/business platforms, security, data integration.

Responsibilities

• Establish and improve PMO governance, templates, and reporting.
• Lead intake, prioritization, sequencing of technology initiatives.
• Maintain portfolio roadmap; oversee plans, budgets, risks, deps.
• Prepare dashboards and executive briefings; governance materials.
• Define scope, outcomes, ownership, success measures with leaders.
• Coordinate resources; resolve capacity constraints and conflicts.
• Provide program-level leadership across cross-functional workstreams.
• Establish change control, risk management, and closure processes.
• Supervise IT Project Managers; performance, recruitment, and development.
• Coach teams in governance, stakeholder engagement, and delivery practices.
• Monitor vendor commitments, contracts, and dependencies with stakeholders.
• Promote change management and transition to operations.

Skills

PMO leadership

Agile project management

Portfolio planning

Executive reporting

Stakeholder engagement

Vendor management

Change management

Education

Bachelor’s degree in information technology, business administration, project management, healthcare administration, or related field

Master’s degree in business, information systems, healthcare administration

PM/Portfolio management certification (PMP/PgMP/PfMP)

Tools

Epic EMR

PMO tools (MS Project/Jira/Smartsheet)

Job description

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: IT Project Management Office Program Manager Location: Dallas - Shared Services Additional Posting Details: Monday - Friday 8:00 am - 5:00 pm

Job Description:

Duties/Responsibilities

• Establish, operate, and continuously improve IT PMO governance, standards, templates, methodologies, and reporting routines.


• Lead the intake, evaluation, prioritization, approval, and sequencing of technology initiatives in alignment with organizational strategy, risk, value, and available capacity.


• Maintain an integrated portfolio roadmap and oversee program plans, schedules, milestones, budgets, risks, issues, dependencies, decisions, and benefits.


• Facilitate portfolio governance meetings and prepare concise dashboards, executive briefings, recommendations, and decision materials.


• Partner with IT and business leaders to define scope, outcomes, ownership, success measures, and delivery expectations.


• Coordinate resources across concurrent projects and identify capacity constraints, competing priorities, and delivery conflicts requiring leadership action.


• Provide program-level leadership for complex, cross-functional initiatives and ensure coordinated execution across workstreams, vendors, and stakeholders.


• Establish practical change control, risk management, escalation, quality assurance, and project closure processes.


• Directly supervise IT Project Managers, including assigning and prioritizing work, setting performance expectations, providing ongoing feedback and development, conducting performance evaluations, and supporting recruitment and workforce planning.


• Coach project managers and project leads in planning, governance, stakeholder engagement, documentation, and delivery practices.


• Monitor vendor commitments, contracts, deliverables, and dependencies in coordination with procurement, legal, security, and operational stakeholders.


• Promote effective change management, communication, adoption planning, and transition to operational support.


• Define and track PMO metrics, identify trends, and recommend corrective actions or process improvements.

Required Skills/Abilities

• Bachelor’s degree in information technology, business administration, project management, healthcare administration, or a related field.


• Seven years of progressive experience in project, program, or portfolio management, including responsibility for complex cross-functional technology initiatives.


• Three years of experience leading a PMO function, program portfolio, or enterprise governance process.


• Demonstrated experience with project intake, prioritization, portfolio planning, executive reporting, risk management, resource coordination, and financial oversight.


• Demonstrated Agile project management experience, including practical application of Agile principles, frameworks, ceremonies, backlog management, iterative planning, and cross-functional team facilitation.


• Experience working with executive leaders, operational stakeholders, technical teams, and third-party vendors.


• Proficiency with project and portfolio management tools, productivity platforms, dashboards, and data-driven reporting.


• Detailed working knowledge of the Epic electronic medical record (EMR), including its clinical and operational workflows, implementation and optimization lifecycles, integrated applications, governance considerations, and dependencies across enterprise technology initiatives.


• Master’s degree in business, information systems, healthcare administration, or a related discipline.


• PMP, PgMP, PfMP, or comparable program or portfolio management certification, along with a recognized Agile certification such as PMI-ACP, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAFe Agilist.


• Experience establishing or maturing a PMO in a healthcare, nonprofit, or similarly regulated environment.


• Knowledge of enterprise clinical and business platforms, information security, data integration, infrastructure, and vendor implementation lifecycles.


• Experience with Agile, hybrid, and traditional delivery methods and organizational change management practices.

Working Environment

Working Conditions: Inside Working Position: Sitting, Walking Physical Demands: Light Physical Requirements: Repetitive Movement An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs Sensory/Communicative activities essential to the performance of this position: Feeling, Hearing, Seeing, Speaking An Individual in this position will be exposed to: Inside environment

At Scottish Rite for Children, we work together with the common goal of helping give children back their childhood. Scottish Rite is a unique place to work because we believe in a collaborative approach, utilizing the care and expertise from all departments.

We are always looking for caring, energetic individuals to join our team. We currently have locations in Dallas and Frisco and are an equal opportunity employer. For questions, contact [e-mail].