Employment Services Technician I — Career Planning

State of Alaska; Wasilla (AK); On-site; USD 42,000 - 60,000; Full time

Job summary

The State of Alaska’s Department of Labor and Workforce Development (Division of Employment and Training Services) in Wasilla is seeking an Employment Services Technician 1. The role supports a diverse customer base, helping job seekers and employers overcome barriers to employment and connect with opportunities.

The position emphasizes career planning, labor market research, and referrals to partner programs, with collaboration across agencies to reduce recidivism and improve workforce outcomes

Qualifications

• One year of experience providing employment services or related functions.
• Ability to research and relay labor market information.
• Experience coordinating referrals to partner programs and resources.
• Strong public speaking, presentation and coaching abilities.

Responsibilities

• Assist job seekers and employers with identifying and overcoming barriers to employment.
• Help clients set career goals and navigate career planning.
• Research labor market information and connect clients to opportunities and resources.
• Collaborate with the Department of Corrections for in-reach/outreach services.
• Utilize multiple databases and software to manage client information.

Skills

Customer service

Flexibility

Interpersonal skills

Oral communication

Teamwork

Job description

The State of Alaska’s Department of Labor and Workforce Development (Division of Employment and Training Services) in Wasilla is seeking an Employment Services Technician 1. The role supports a diverse customer base, helping job seekers and employers overcome barriers to employment and connect with opportunities.

The position emphasizes career planning, labor market research, and referrals to partner programs, with collaboration across agencies to reduce recidivism and improve workforce outcomes