EMPLOYMENT DEVELOPMENT SPECIALIST I

Employment Development Department; San Bernardino (CA); Hybrid; USD 54,000 - 82,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Employment Development Department is seeking an Employment Development Specialist I in San Bernardino County with hybrid telework options. The role focuses on analytical analysis, budget support, and coordinating operational activities.

You will research program data, develop recommendations to improve efficiency, and collaborate with management to monitor performance across the UI Center. Strong communication and project coordination are essential for success.

Qualifications

• Analytical and detail-oriented with strong problem-solving skills.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Skilled at interpreting data and identifying opportunities for process improvement.
• An effective communicator who builds collaborative working relationships.
• Proficient in planning, coordinating projects, and supporting operational initiatives.
• Committed to providing exceptional internal customer service and supporting organizational excellence.

Responsibilities

• Join the Unemployment Insurance Center team as an Employment Development Specialist I.
• Research, analyze, and interpret program data to identify trends and improve efficiency.
• Coordinate reports and collaborate with internal and external partners to achieve priorities.

Skills

Analytical skills

Attention to detail

Project management

Data interpretation

Communication

Process improvement

Customer service

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-524854

Position #(s): 280-857-9204-003, 280-857-9204-002

Working Title: EDS I

Classification: EMPLOYMENT DEVELOPMENT SPECIALIST I

Salary: $4,570.00 - $5,725.00 A $5,494.00 - $6,880.00 B

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 2

Work Location: San Bernardino County

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:00 a.m. - 5:00 p.m.

Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

THIS IS A RE-ADVERTISEMENT, IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY.

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Join the Unemployment Insurance Carnegie Team as an Employment Development Specialist I!

Are you an analytical problem solver who enjoys improving processes, working with data, and supporting operational excellence? Do you thrive in a collaborative environment where your work directly contributes to the success of a high-performing team? If so, we invite you to apply for the Employment Development Specialist I (EDS I) position.

Under the close supervision of the Office Manager or Section Manager, and in partnership with the management team, the EDS I serves as a key program consultant responsible for a wide range of analytical, administrative, and technical assignments that support the daily operations of the UI Center.

In this role, you will research, analyze, and interpret program data to identify trends, evaluate operational performance, and develop recommendations that improve efficiency and service delivery. You'll assist management in monitoring office performance through quality reviews, the Field Office Basic Evaluation System (FOBES), and other performance metrics while helping develop innovative tools and processes to track progress toward organizational goals.

The EDS I also plays an integral role in supporting business operations by assisting with budget tracking, benefits administration, Operating Expenses and Equipment (OE&E), procurement activities, facilities planning, health and safety initiatives, and special projects. You'll coordinate reports, prepare technical documentation, and collaborate with internal and external partners to ensure operational priorities are achieved.

As a trusted resource for the management team, you'll provide guidance to staff on new procedures, assist with workload planning and scheduling using the UI Scheduling System and other workload distribution methods, support quality improvement initiatives, and may serve as the Single Point of Contact (SPOC) for departmental programs and special assignments. The position also coordinates determination schedules for UI interviewers and contributes to continuous improvement efforts across the UI Center.

This position offers an excellent opportunity for individuals who enjoy data analysis, project coordination, process improvement, collaboration, and making a meaningful impact on organizational success while supporting California's Unemployment Insurance program.

What We’re Looking For

• Analytical and detail-oriented with strong problem-solving skills.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Skilled at interpreting data and identifying opportunities for process improvement.
• An effective communicator who builds collaborative working relationships.
• Proficient in planning, coordinating projects, and supporting operational initiatives.
• Committed to providing exceptional internal customer service and supporting organizational excellence.

This position may be eligible for rotational telework in accordance with EDD’s Telework Policy. Employees are required to report to their assigned headquarters office, and travel expenses to and from headquarters are the responsibility of the employee.

Position exists in San Bernardino County.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject