SUPERVISOR II

Employment Development Department; California (MO); Hybrid; USD 88,000 - 109,000; Full time

Job summary

Employment Development Department seeks a forward-thinking leader to head our Reporting and Forecasting Group. You will guide data-driven research, manage workforce and workload forecasting, and oversee cross-system analytics to inform disability insurance leadership.

The role leads a team of managers and professionals, providing technical and analytical support for branch tools and continuous improvement initiatives within a hybrid telework framework.

Qualifications

• Experience leading and developing professional staff.
• Ability to research, analyze trends and measure branch success.
• Strong data-driven and cross-system analysis capabilities.

Responsibilities

• Lead the Research and Reporting Operations Unit and the Research and Workload Forecasting Unit.
• Manage a team of managers to provide analytical support for DI leadership.
• Coordinate technology system enhancements and branch-wide process improvements.

Skills

Data analysis

Leadership

Team management

Strategic planning

Job description

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #: JC-530798

Position #(s): 280-227-4801-001

Working Title: Reporting and Forecasting Group Manager

Classification: SUPERVISOR II

$7,872.00 - $9,781.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: United States

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:00 a.m. - 5:00 p.m.

Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Department Website: http://www.edd.ca.gov

Job Description And Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Disability Insurance Branch (DIB) is looking for a forward-thinking, passionate, data-driven, and detail-oriented leader to join our Command Center Division Leadership Team as the Reporting and Forecasting Group Manager. The DIB administers the State Disability Insurance program, which includes Disability Insurance, Paid Family Leave, Non-Industrial Disability Insurance for state employees, and voluntary plans. The program covers 18 million workers and provides financial stability to workers and their families in times of need. We strive to deliver timely benefit payments and quality service to all of our customers.

This position plays a vital role in supporting DIB management and staff by managing, planning and directing the Research and Reporting Operations Unit and the Research and Workload Forecasting Unit. The Reporting and Forecasting Group manager will lead a team of managers and professional staff to research and analyze trends to measure branch success using cross-system data to provide the DI leadership a clear view of the data to manage to the desired business metrics to assist the DI in meeting strategic goals and objectives. The Reporting and Forecasting Group manager will also lead a team of managers and professional staff to provide technological and analytical support to administer the workforce and call center tools/systems and the coordinating of branch technology system enhancement efforts to support branch-wide continuous improvement initiatives.

This position is headquartered in the Central Office in Sacramento. Will consider candidates who are located throughout the State of California. This position allows for a hybrid telework schedule, which is subject to change, under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telework. Employees are required to report to their headquarters office, for their in-office days. Employees may be assigned to report to another DI office closer to their California residence. Travel expenses to and from the assigned headquarters/office are the responsibility of the employee.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.

Duty Statement

Special Requirements

State application (STD 678) is Required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. An application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process.

It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

Examination/Assessment

If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.