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The Employment Development Department (EDD) in California is seeking a Branch Trainer for the Disability Insurance Branch (DIB). This full-time, permanent role supports staff development through program-based and soft skills training, delivering instructor-led and virtual sessions, and creating eLearning resources.
The Branch Trainer collaborates with subject matter experts to align training content with operational goals, assesses training needs, and translates complex policy into effective
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
THIS IS A RE-ADVERTISEMENT, IF YOU PREVIOUSLY APPLIED, YOU DO NOT HAVE TO RE-APPLY.
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
This position is eligible for hybrid telework, which may be subject to change. The selected candidate must live in California and report to the nearest Disability Insurance Branch (DIB) office for in-office days.
Under the direction of the Supervisor I, the Branch Trainer develops and delivers program-based training, soft skills training, and professional development programs for staff and managers. The incumbent assesses training needs and translates complex program policies and procedures into clear instructional materials and learning experiences that support knowledge transfer and performance improvement.
The Branch Trainer develops and updates training materials such as presentations, facilitator guides, job aids, reference materials, and eLearning modules. The incumbent collaborates closely with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Responsibilities include delivering instructor-led and virtual training sessions, developing self‑paced eLearning, and maintaining training resources used across the program.
This position offers a unique opportunity to influence many facets of training and development for DIB employees, positively impact customer outcomes, and contribute to program improvement at one of the largest and most influential state agencies.
Prior experience supporting benefit programs training is required. Candidates with experience facilitating training, developing training materials, or supporting employee learning and development are encouraged to apply.
The Disability Insurance Branch (DIB) of the Employment Development Department (EDD) ensures eligible Californians receive paid wage replacement benefits when they are unable to work due to a non-work-related illness, injury, or pregnancy. The Command Center Division (CCD) of DIB oversees workload performance, provides real-time data analytics, and delivers training and quality management oversight. The CCD Training Group leads the learning and development efforts for new‑hire training, program training, and professional development initiatives.
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement.
State application (STD 678) is Required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. A application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process. Transcripts or Diplomas are optional and may be required to meet minimum qualifications. It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following:
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.