Employer Relations & Outreach Specialist

Dynamic Workforce Solutions; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Dynamic Workforce Solutions is seeking an Outreach Specialist to identify job opportunities for participants and connect qualified individuals with employers in the Chicago area.

The role focuses on building industry relationships, conducting outreach, and providing retention services to both employers and participants. Candidates should have strong communication, data-entry skills, and a passion for workforce development.

Qualifications

• Bachelor's degree from an accredited college or university or equivalent.
• Minimum two years’ experience in business-to-business sales, staffing, recruiting, or workforce development.
• Experience in workforce development is preferred; knowledge of Workforce Programs and applicable laws.
• Excellent verbal and written communication; Extreme Customer Service skills.

Responsibilities

• Initiates and maintains ongoing contact with a variety of business and industry representatives and job placement/training agencies.
• Promotes participant placement by making cold calls to potential employers.
• Explain benefits and employment support services provided by the Program to employers, including addressing employers' special needs.
• Research newspapers, agencies, and other resources for job leads.
• Locates jobs for participants who completed educational and training programs.
• Collects data from employers related to job orders including job requirements and skills.
• Matches job skills with applicant qualifications; refers qualified applicants to employers.
• Conducts follow-up after placement and keeps updated regarding future openings.
• Coordinates and attends job fairs to conduct outreach and recruitment activities.
• Assist participants in assessing their job skills for positions; administers and scores standard career assessments.
• Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.
• Assists participants in preparing job search portfolio.
• Provides job search/career information workshops and presentations.
• Provides labor market and community resource information.
• Works with Career Coaches to exchange participant activity and progress data.

Skills

Extreme Customer Service

Communication

Teamwork

Data Entry

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Dynamic Workforce Solutions is seeking an Outreach Specialist to identify job opportunities for participants and connect qualified individuals with employers in the Chicago area.

The role focuses on building industry relationships, conducting outreach, and providing retention services to both employers and participants. Candidates should have strong communication, data-entry skills, and a passion for workforce development.