Employee Relations Specialist — Trusted Advisor & Resolver

Masis Staffing Solutions; Holyoke (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A staffing solutions company is seeking an Employee Relations Specialist in Holyoke, MA. This full-time role focuses on managing employee relations, ensuring policy compliance, and acting as an advisor in employee matters. Ideal candidates should have a Bachelor's degree in a relevant field and 3–5 years of experience in employee relations. Strong communication skills and proficiency with Microsoft Office are essential. This position also involves training and conflict resolution, alongside data analysis for proactive solutions.

Qualifications

• 3–5 years of employee relations and performance management experience.
• Specialized experience in labor relations and employment law.
• SHRM or HRCI certification is preferred.

Responsibilities

• Serve as the primary contact for employee relations matters.
• Investigate employee complaints and workplace concerns.
• Coach supervisors on performance management and corrective action.
• Manage grievances and arbitration with leadership.
• Analyze labor relations data to identify trends.
• Design training on labor relations best practices.

Skills

Strong communication skills

Ability to work independently

Proficiency with Microsoft Office

HRIS systems

Education

Bachelor’s degree in HR, Industrial Psychology, Pre-Law, Labor Relations, Business Administration

Master’s degree in a related field

Job description

A staffing solutions company is seeking an Employee Relations Specialist in Holyoke, MA. This full-time role focuses on managing employee relations, ensuring policy compliance, and acting as an advisor in employee matters. Ideal candidates should have a Bachelor's degree in a relevant field and 3–5 years of experience in employee relations. Strong communication skills and proficiency with Microsoft Office are essential. This position also involves training and conflict resolution, alongside data analysis for proactive solutions.