Employee Relations Specialist

Masis Staffing Solutions; Holyoke (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A staffing solutions company is seeking an Employee Relations Specialist in Holyoke, MA. This full-time role focuses on managing employee relations, ensuring policy compliance, and acting as an advisor in employee matters. Ideal candidates should have a Bachelor's degree in a relevant field and 3–5 years of experience in employee relations. Strong communication skills and proficiency with Microsoft Office are essential. This position also involves training and conflict resolution, alongside data analysis for proactive solutions.

Qualifications

• 3–5 years of employee relations and performance management experience.
• Specialized experience in labor relations and employment law.
• SHRM or HRCI certification is preferred.

Responsibilities

• Serve as the primary contact for employee relations matters.
• Investigate employee complaints and workplace concerns.
• Coach supervisors on performance management and corrective action.
• Manage grievances and arbitration with leadership.
• Analyze labor relations data to identify trends.
• Design training on labor relations best practices.

Skills

Strong communication skills

Ability to work independently

Proficiency with Microsoft Office

HRIS systems

Education

Bachelor’s degree in HR, Industrial Psychology, Pre-Law, Labor Relations, Business Administration

Master’s degree in a related field

Job description

Masis Staffing Solutions is assisting our higher education client in searching for an Employee Relations Specialist in Holyoke MA. This full-time professional role is responsible for leading and managing employee and labor relations across the institution, ensuring fair and consistent application of policies and employment laws. The Employee Relations Specialist serves as a trusted advisor to leadership, supervisors, and employees on discipline, performance management, grievances and conflict resolution.

• Full-time, 37.5 hours/week

Key Responsibilities

• Serve as the primary contact for employee relations matters
• Investigate employee complaints and workplace concerns with consistency and compliance
• Coach and counsel supervisors and employees on performance management and corrective action
• Manage grievances and arbitration in partnership with leadership and legal counsel
• Analyze labor and employee relations data to identify trends and proactive solutions
• Design and deliver training on labor and employee relations best practices
• Maintain confidential documentation and stay current on employment law developments

Minimum Qualifications

• Bachelor’s degree in HR, Industrial Psychology, Pre-Law, Labor Relations, Business Administration, or related field
• 3–5 years of employee relations and performance management experience
• Strong communication skills; ability to work independently and with diverse populations
• Proficiency with Microsoft Office and HRIS systems

Preferred Qualifications

• Master’s degree in a related field
• Specialized experience in labor relations, grievances, negotiations, and employment law
• SHRM or HRCI certification

NOTE: After initial prescreening,applicants will be required to submit a cover letter and three professional references.