Employee Relations Specialist

Clarity Recruiting; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Clarity Recruiting is looking for an Employee Relations professional in New York, NY, to handle employee concerns, conduct investigations, and advise management on compliance with laws. You will develop HR policies, promote engagement, and enhance workplace culture.

The ideal candidate will have a Bachelor’s degree, over 3 years of HR experience, and a strong understanding of employment laws. Experience in sensitive investigations and excellent communication skills are essential for this role, which supports a positive workplace environment.

Qualifications

• 3+ years of employee relations or human resources experience (5+ years preferred for Manager-level roles).
• Strong knowledge of employment laws and HR best practices.
• Experience conducting workplace investigations and managing sensitive employee matters.

Responsibilities

• Serve as the primary contact for employee relations matters including workplace concerns.
• Conduct investigations involving employee complaints and misconduct.
• Advise leadership on employee relations best practices and compliance.

Skills

Conflict resolution

Communication

Interpersonal skills

Analytical abilities

Education

Bachelor's degree in Human Resources, Business Administration, Psychology, or related field

Tools

HRIS systems

Microsoft Office Suite

Job description

The Employee Relations professional serves as a trusted resource for employees and management, fostering a positive workplace culture while ensuring compliance with company policies and employment laws. This role is responsible for handling employee concerns, conducting investigations, advising managers on employee issues, and supporting initiatives that promote engagement, retention, and organizational effectiveness.

Key Responsibilities

• Serve as the primary point of contact for employee relations matters, including workplace concerns, conflict resolution, and policy interpretation
• Conduct prompt, thorough, and confidential investigations involving employee complaints, harassment, discrimination, misconduct, and policy violations
• Partner with managers to address performance management issues, disciplinary actions, employee coaching, and corrective action plans
• Advise leadership on employee relations best practices and compliance with federal, state, and local employment laws
• Develop and maintain HR policies, procedures, and employee handbook content
• Support employee engagement, retention, and workplace culture initiatives
• Facilitate conflict resolution and mediation between employees and management
• Analyze employee relations trends and recommend proactive solutions to improve workplace satisfaction and reduce turnover
• Assist with termination processes, severance agreements, and exit interviews
• Maintain accurate and confidential employee records and investigation documentation
• Collaborate with Talent Acquisition, Benefits, Compensation, and HR Business Partners on employee-related initiatives
• Provide guidance on leave administration, accommodations, and workplace compliance matters as needed
• Participate in training programs related to harassment prevention, workplace conduct, and management development

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
• 3+ years of employee relations or human resources experience (5+ years preferred for Manager-level roles)
• Strong knowledge of employment laws and HR best practices
• Experience conducting workplace investigations and managing sensitive employee matters
• Excellent communication, conflict resolution, and interpersonal skills
• Ability to maintain confidentiality and exercise sound judgment
• Proficiency with HRIS systems and Microsoft Office Suite
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred

Preferred Skills

• Strong investigative and analytical abilities
• Experience supporting multi-state employee populations
• Ability to influence and build relationships across all levels of an organization
• Exceptional organizational and problem-solving skills
• Experience in healthcare, financial services, professional services, or corporate environments preferred