Employee Relations Specialist I - HR Advocate and Resolver

Love's Travel Stops; Oklahoma City (OK); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition assistance (company funded)

Paid Time Off

401(k) – 100% Match up to 5%

Medical/Dental/Vision Insurance after

Career Development

Hiring Immediately

Descripción de la vacante

Love's Travel Stops is seeking an Employee Relations (ER) Specialist to support nearly 30,000 field team members and leaders. You will resolve workplace concerns, interpret policies, and guide investigations to fair resolutions at the operational level.

The role requires HR experience with hourly staff, strong communication, and data-driven problem solving. Located at Love's corporate office in Oklahoma City, with opportunities to impact retention and morale.

Formación

• 3+ years of professional experience in Employee Relations preferred.
• HR experience supporting hourly client group required.
• HR experience in retail, call center, operations or manufacturing preferred.

Responsabilidades

• Champion HR team mindset with a customer-first approach to HR solutions.
• Act as liaison between employees and management to support communication.
• Provide HR guidance to field leadership with resolutions and follow-up.
• Guide investigations with prompt, thorough and fair processes and recommendations.
• Manage ADA process with documentation, materials, and outcome decisions.
• Recommend corrective or disciplinary actions aligning with policies.

Conocimientos

Customer service

Investigation

Policy guidance

Employee relations

Communication

Conflict resolution

Time management

Data interpretation

Educación

HS Diploma

Bachelor's degree

Herramientas

Microsoft Office

Descripción del empleo

Love's Travel Stops is seeking an Employee Relations (ER) Specialist to support nearly 30,000 field team members and leaders. You will resolve workplace concerns, interpret policies, and guide investigations to fair resolutions at the operational level.

The role requires HR experience with hourly staff, strong communication, and data-driven problem solving. Located at Love's corporate office in Oklahoma City, with opportunities to impact retention and morale.