Employee Relations Generalist I

Love's Travel Stops & Country Stores Inc.; Oklahoma City (OK); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition assistance (company funded)

Paid Time Off

401k – 100% Match up to 5%

Medical/Dental/Vision Insurance after

Career Development

Hiring Immediately

Descripción de la vacante

Love's Travel Stops & Country Stores Inc. in Oklahoma City seeks an Employee Relations Specialist to support nearly 30,000 field team members and leaders. The role focuses on resolving employee relations matters, investigations, and policy guidance at the operational level.

You will partner with field leadership to deliver HR solutions, ensure compliance with PWFA, ADA, USERRA, and related laws, and drive positive communication, morale, and retention across the organization.

Formación

• HS Diploma or equivalent required.
• Bachelor’s degree preferred in HR, business, or similar field.
• Knowledge of applicable laws, rules/regulations, procedures, and administration is required.
• 3+ years of professional experience in Employee Relations preferred.
• HR experience supporting hourly client group required.
• HR experience in retail, call center, operations or manufacturing environment preferred.
• Demonstrated experience in managing complex employee relations matters and investigations.

Responsabilidades

• Champion HR team mindset with a customer-first approach to deliver HR solutions.
• Act as liaison between employees and management to support positive communication and problem solving.
• Provide HR guidance to field leadership and ensure follow-up is complete.
• Guide leadership through investigations and recommend resolutions.
• Manage ADA process with employee and manager and determine accommodation outcomes.
• Advise on corrective and/or disciplinary actions per policies.
• Interpret personnel policies from the employee handbook for employees and managers.
• Maintain knowledge of legal requirements to reduce risks and ensure compliance – PWFA, ADA, USERRA, harassment, discrimination, EEO.

Conocimientos

Customer service

Communication

Investigation skills

Multi-tasking

Educación

HS Diploma or equivalent

Bachelor’s degree

Herramientas

Microsoft Office

Descripción del empleo

Love's Travel Stops & Country Stores Inc. in Oklahoma City seeks an Employee Relations Specialist to support nearly 30,000 field team members and leaders. The role focuses on resolving employee relations matters, investigations, and policy guidance at the operational level.

You will partner with field leadership to deliver HR solutions, ensure compliance with PWFA, ADA, USERRA, and related laws, and drive positive communication, morale, and retention across the organization.