Employee Relations Specialist – Compliance & Resolution

Astound; San Antonio (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

401k retirement plan with employer 600

Medical, dental, vision, life and STD

Paid Time Off/Vacation starting at 80+

Floating Holiday 40 hours

Paid Holidays 7 days

Tuition reimbursement

Employee discount program

Job summary

Astound is seeking an Human Resources Manager to partner with leaders on performance, conflict, conduct, and discipline while ensuring compliance with laws. An individual contributor role with responsibilities across employee relations, investigations, and policy interpretation.

The role requires 5+ years in ER, strong knowledge of US employment law, and experience in a remote/hybrid environment. Travel to support markets and a comprehensive benefits package are included.

Qualifications

• Requires 5+ years managing and resolving complex employee relations matters in a multi-state environment.
• Deep understanding of US employment law, EEO regulations, discrimination and accommodation laws including Title VII, ADA, FMLA.
• Skilled in workplace investigations, negotiation, conflict management and employee relations processes.
• Experience with investigations in a remote/hybrid work environment.
• Ability to manage multiple priorities with limited oversight.

Responsibilities

• Serve as primary contact for employee relations for managers; coach on performance, policy interpretation, and termination processes.
• Conduct complex workplace investigations and provide resolution recommendations to HR and Operations partners.
• Maintain relationships across all levels; use de-escalation to manage difficult situations and present facts clearly.
• Advise management on ER issues with independent judgement and uphold company values and culture.
• Develop performance improvement plans with management; assist in corrective actions and documentation.
• Collaborate with legal counsel on escalated matters and review corrective action documentation.
• Track HR data and trends to improve processes; stay updated on federal, state, and local laws.
• Travel as needed to support market needs.

Skills

Employee relations

Investigations

Employment law

Communication skills

De-escalation

Data analysis

MS Office

HRIS systems

Education

Bachelor's degree in HR

HR certification

Tools

Workday

ServiceNow

PeopleSoft

Job description

Astound is seeking an Human Resources Manager to partner with leaders on performance, conflict, conduct, and discipline while ensuring compliance with laws. An individual contributor role with responsibilities across employee relations, investigations, and policy interpretation.

The role requires 5+ years in ER, strong knowledge of US employment law, and experience in a remote/hybrid environment. Travel to support markets and a comprehensive benefits package are included.