Employee Relations Specialist

JWCH Institute; Lancaster (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to fostering positive employee relations in the Antelope Valley region. As an Employee Relations Specialist, you will play a crucial role in supporting employees at primary clinics, addressing workplace concerns, and ensuring compliance with employment laws. This position offers the opportunity to cultivate an inclusive work environment while collaborating with program managers to enhance employee engagement and satisfaction. With a focus on conflict resolution and effective communication, you will help navigate challenges unique to the healthcare sector, making a meaningful impact on the lives of employees and patients alike.

Benefits

Health Savings Account

Paid Time Off

401(k) Plan

Short- and Long-term Disability

Life Insurance

Qualifications

• 2-3 years experience in employee relations, preferably in healthcare.
• Strong knowledge of California labor laws and regulations.

Responsibilities

• Serve as the primary point of contact for workplace concerns.
• Conduct investigations into complaints and ensure compliance.
• Collaborate with managers on employee relations matters.

Skills

Interpersonal Skills

Conflict Resolution

Communication Skills

Detail-oriented

Bilingual (English/Spanish)

Education

Bachelor's Degree in Human Resources

Job description

The Employee Relations Specialist will focus on fostering positive employee relations within JWCH's Antelope Valley (AV) region primary clinics. This role ensures that employees in these clinics are supported in addressing workplace concerns, resolving conflicts, and maintaining compliance with organizational policies and employment laws. The Specialist will cultivate a positive and inclusive work environment tailored to the unique needs of the Antelope Valley clinics.

• Serve as the primary point of contact for employees in Lancaster and Palmdale clinics, addressing workplace concerns such as grievances, conflicts, and requests for policy clarification.
• Conduct thorough and impartial investigations into complaints or allegations, ensuring timely, equitable, and legally compliant resolutions.
• Collaborate with program managers and supervisors to provide guidance on employee relations matters, including performance management and disciplinary actions.
• Work with the HR team to develop and implement initiatives aimed at improving employee engagement, satisfaction, and retention within AV clinics.
• Facilitate training sessions and workshops for staff and managers, covering topics such as conflict resolution, effective communication, and workplace best practices.
• Maintain detailed, confidential records of employee relations cases in compliance with organizational policies and employment laws.
• Monitor compliance with state and federal employment regulations, especially those specific to health and human service roles, ensuring adherence to applicable legal standards.
• Develop strategies to address challenges unique to the AV Clinic environment, including managing workplace stress and enhancing employee well-being.
• Support onboarding and off-boarding processes for AV employees, ensuring seamless transitions and adherence to organizational protocols.
• Perform additional duties as assigned.

Requirements :

• Possess a Bachelor's degree in Human Resources or a related field, or have equivalent professional experience.
• Minimum of 2-3 years of experience in employee relations, preferably within healthcare, social services, or similar sectors.
• Strong interpersonal and communication skills, with the ability to effectively engage with a diverse workforce.
• Knowledge of California labor laws and regulations applicable to healthcare and social services.
• Proven ability to handle sensitive situations with discretion and maintain strict confidentiality.
• Experience in conducting investigations and providing well-founded resolutions.
• Detail-oriented with excellent organizational skills to manage multiple cases and meet deadlines.
• Proficiency in conflict resolution and de-escalation techniques, particularly in high-stress environments.
• Must have a valid driver's license and reliable transportation for site visits to Recuperative Care Program locations.
• Bilingual (English / Spanish) is preferred.
• All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19.

Employee Benefits :

At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes :

• Monthly employer-sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit Sharing plan.
• Short- and long-term disability plans (LTD / STD).
• Life insurance policy & AD&D, and more!

Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer .

Create a job alert for this search