Employee Relations HR Generalist — Startup Role

CTW; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

CTW is seeking a proactive HR Generalist to support our growing U.S. operations, with a strong focus on Employee Relations.

The ideal candidate will handle workplace concerns, investigations, and partner with managers to apply HR policies in a fast-paced startup environment in New York. You will manage payroll support, benefits, onboarding and offboarding, maintain HRIS records, and help implement HR processes.

Qualifications

• Bachelor's degree in HR or related field required.
• 2+ years HR experience with emphasis on employee relations.
• Knowledge of U.S. employment laws and HR compliance.
• Strong interpersonal and organizational skills; able to handle sensitive matters discreetly.

Responsibilities

• Serve as primary point of contact for day-to-day employee relations matters and HR policy questions.
• Handle employee relations issues and conduct workplace investigations with documentation and confidentiality.
• Provide guidance to managers and employees on workplace policies and HR best practices.
• Support payroll processing, benefits administration, onboarding, offboarding, and lifecycle activities.
• Maintain accurate employee records and HRIS data; ensure compliance with U.S. laws and policies.
• Assist with implementing and improving HR policies, procedures, and internal processes.
• Coordinate general office administration and support other HR initiatives as needed.

Skills

Employee relations

Workplace investigations

HR policy guidance

Payroll processing

Benefits administration

Onboarding & offboarding

HRIS

New York employment laws

SHRM-CP / PHR

Strong communication

Education

Bachelor's degree in Human Resources, Business Administration, or a related field

Job description

CTW is seeking a proactive HR Generalist to support our growing U.S. operations, with a strong focus on Employee Relations.

The ideal candidate will handle workplace concerns, investigations, and partner with managers to apply HR policies in a fast-paced startup environment in New York. You will manage payroll support, benefits, onboarding and offboarding, maintain HRIS records, and help implement HR processes.