Remote HR Generalist — Onboarding & Employee Experience

TaskUs; California; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

TaskUs is seeking an HR Generalist to support the HR Manager and play a critical role in employee relations and projects. You will help onboard new hires, manage HR processes, and ensure compliance with evolving employment laws across our California office.

The role emphasizes a People First culture and strong collaboration with payroll and legal teams. The ideal candidate has a Bachelor’s degree in HR or related field, 2+ years in HR/BPO, excellent English, and solid experience with HRIS and

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience.
• 2+ years of direct experience; hourly population and/or call center experience highly preferred.
• Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude.
• Background in the BPO industry will be considered as a plus.
• Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.
• Great level of English.
• Knowledge of state and federal employment law

Responsibilities

• Develop human resources solutions by collecting and analyzing information and recommending courses of action.
• Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
• Oversees and completes special projects to include setting timelines, coordinating with appropriate parties.
• prepares reports by collecting, analyzing, and summarizing data and trends.
• Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
• Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
• Ambassador Project RC -2
• Review and file new hire paperwork in collaboration with our payroll and legal vendor.
• Administer our Employee Satisfaction Survey. Focus Groups
• Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
• Update/revise employment policies and procedures as required by law or necessary for the business.
• Maintain a positive culture by managing the day to day office tasks as needed. Open door culture.
• Assist in the payroll process .
• Assist in the offboarding/onboarding.
• Issue any administrative related document in regards to Covid19, Government related certificate, office or business-related documents in alignment with the Colombian Law.
• Review and approval of HR applications.
• Glowstick

Skills

Multitasking

Communication skills

English proficiency

BPO experience

Detail-oriented

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS systems

Job description

TaskUs is seeking an HR Generalist to support the HR Manager and play a critical role in employee relations and projects. You will help onboard new hires, manage HR processes, and ensure compliance with evolving employment laws across our California office.

The role emphasizes a People First culture and strong collaboration with payroll and legal teams. The ideal candidate has a Bachelor’s degree in HR or related field, 2+ years in HR/BPO, excellent English, and solid experience with HRIS and