Employee-Owned Customer Accounts & Logistics Coordinator

Majestic Plastics; Bellefontaine (OH); Presencial; USD 38 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

Company-paid Life Insurance

Disability Insurance

401(k) Program with company match

Employee Stock Ownership Program

Paid Time Off

Paid Holidays

Wellness Rewards

Gym Reimbursement

Career advancement opportunities

Resumo da oferta

Majestic Plastics is seeking a well-rounded Customer Accounts professional to support assigned customer accounts by processing orders, coordinating shipments, and handling inquiries. You will work with Purchasing, production, warehouse, quality, and accounting to ensure accurate order fulfillment and timely communication, and provide purchasing support as needed.

The ideal candidate thrives in a shop floor environment, maintains accurate data, communicates clearly with customers and internal

Qualificações

• Hands-on, practical, and comfortable working in both office and manufacturing environments.
• Strong written and verbal communication skills with attention to detail.
• Accurate data entry and ability to multitask in a fast-paced manufacturing setting.

Responsabilidades

• Enter customer orders, releases, forecasts, and approved changes into ERP or designated systems.
• Provide order acknowledgments and communicate status, schedules, delays, and changes to customers.
• Coordinate with production and warehouse to meet delivery requirements and address scheduling conflicts.
• Prepare and verify shipping paperwork, packing lists, bills of lading, labels, and customer documents.
• Schedule shipments and pickups with approved transportation companies.
• Document customer concerns and coordinate resolutions with relevant teams.
• Create purchase orders for approved materials or services and obtain approvals.

Conhecimentos

Customer communication

Data entry

Multitasking

MS Office

Formação académica

High school diploma or equivalent

Ferramentas

Plex ERP

Descrição da oferta de emprego

Majestic Plastics is seeking a well-rounded Customer Accounts professional to support assigned customer accounts by processing orders, coordinating shipments, and handling inquiries. You will work with Purchasing, production, warehouse, quality, and accounting to ensure accurate order fulfillment and timely communication, and provide purchasing support as needed.

The ideal candidate thrives in a shop floor environment, maintains accurate data, communicates clearly with customers and internal