Customer Service & Order Coordinator (Employee-Owned)

Majors Plastics Inc.; Omaha (NE); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) Retirement Savings Plan

Health, Life, Vision, and Dental Insur

Casual Dress

Paid Time Off

Employee Ownership

Descrizione del lavoro

Majors Plastics Inc. in Omaha, NE is seeking a Customer Service Representative to serve as the primary contact for customer orders, delivery status inquiries, pricing information, and other related issues.

The role includes processing orders, coordinating with scheduling, and maintaining strong customer communications. The successful candidate will have at least two years of customer service or sales experience, be proficient in MS Office, and may have a high school diploma or equivalent.

Competenze

• Requires a minimum of two years of customer service or sales experience.
• Thorough knowledge of MS Office programs.
• Degree preferred, but not required.

Mansioni

• Receive input on order requirements via phone, fax, or mail.
• Review orders for accuracy, pricing, and delivery requirements.
• Generate initial purchased goods sales order.
• Submit sales order to scheduling.
• Coordinate JIT activities with specific customers.
• Establish economic run quantities on JIT and blanket order items with scheduling, manufacturing, and material services personnel.
• Maintain customer correspondence (files).
• Coordinate communication between customers and Majors personnel.
• Advise customers of pricing changes via fax, phone, or written notifications.
• Distribute customer-generated documentation to appropriate Majors personnel.
• Maintain appropriate aged inventory levels of finished goods as well as their inventory turnover rates.
• Perform any other duties assigned by management.

Conoscenze

Customer service experience

MS Office

Formazione

High School

Strumenti

MS Office

Descrizione del lavoro

Majors Plastics Inc. in Omaha, NE is seeking a Customer Service Representative to serve as the primary contact for customer orders, delivery status inquiries, pricing information, and other related issues.

The role includes processing orders, coordinating with scheduling, and maintaining strong customer communications. The successful candidate will have at least two years of customer service or sales experience, be proficient in MS Office, and may have a high school diploma or equivalent.