Employee Experience & Store Growth Manager

Ultipro

Fond du Lac, Northern (WI, KY)

Hybrid

USD 51,000 - 77,000

Full time

3 days ago

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Job summary

Goodwill Greater Milwaukee & Chicago is seeking an Assistant Store Manager- Employee Experience to lead recruiting, onboarding, and development of store staff on-site in Fond du Lac, WI. You will drive productivity, sales, and margin while overseeing back-of-house operations and the donations process.

The role involves coordinating training, evaluating data for continuous improvement, and ensuring compliance with policies.

Qualifications

Two years of college education or experience equivalency, and a minimum of 5 years experience.
Forklift certification, if required at site.
Work varied schedule and flexible hours; at least two closing shifts per week and every other weekend as scheduled.
Must have a working phone that allows for communication accessibility.

Responsibilities

Focus on individual and store production goals while maximizing donations to achieve budgeted sales and margin.
Manage hiring and onboarding for new hires; conduct progress check-ins.
Oversee hardline product rotation to ensure flow of merchandise.
Support supervision of associates and non-exempt leadership ensuring donation and POS coverage; maintain customer service levels.
Oversee online training completion; monitor performance and provide development opportunities.
Enter and verify report data on time; coach for accuracy.
Analyze data to identify trends and provide actionable insights to store leadership.
Communicate and implement policies; manage communication binders and boards to inform employees.