Employee Engagement and Success Coordinator

N.C. A&T; Greensboro (NC); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

12 Paid Holidays

TSERS retirement

EAP

Campus Recreation Center Discount

University Bookstore Discount

Job summary

The Office of Employee Engagement and Success at North Carolina A&T State University seeks an Employee Engagement and Success Coordinator to provide specialized program and operational support across engagement, onboarding, offboarding, performance management, recognition, and workplace wellbeing.

Reporting to the Assistant Director, the coordinator will administer processes, maintain HR records, support reporting, and assist with professional development, internal mobility, and service delivery

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience supporting HR programs, employee services, communications, events, projects, or administrative processes.
• Working knowledge of HR procedures, lifecycle programs, confidentiality requirements.
• Strong communication, organization, and customer-service skills.
• Ability to manage multiple assignments and refer complex issues as needed.

Responsibilities

• Provide program and operational support for employee engagement, onboarding/offboarding, performance management, recognition, and wellbeing.
• Assist with workforce reporting, internal mobility, and organizational-effectiveness initiatives.

Skills

Written communication

Verbal communication

Organizational skills

Interpersonal skills

Customer service

Microsoft 365 proficient

SharePoint experience

Education

Bachelor’s degree in HR, Business Administration, Organizational Development, Public Administration, Higher Education Administration, Communications, Psychology, Industrial Organization, or related field

Equivalent combination of training and experience

Tools

Microsoft 365 Suite

SharePoint

Job description

Employee Engagement and Success Coordinator

Please see Special Instructions for more details.

North Carolina A&T State University is an Equal Opportunity and Aff… Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Classification Information

Classification Type

Position Overview

Primary Purpose of Position

The Employee Engagement and Success Coordinator provides specialized program and operational support for employee engagement, employee listening, onboarding and offboarding, performance management, recognition, workplace well-being, professional development, internal mobility, workforce reporting, and organizational-effectiveness initiatives. Reporting to the Assistant Director of Employee Engagement and Success, the position administers assigned processes, applies established human resources procedures, prepares employee and supervisor resources, tracks program activity, and supports consistent delivery of OEES services.

The position applies and communicates established human resources procedures and program practices within assigned functional areas. Work requires specialized knowledge of employee lifecycle programs, information systems, communications, data tracking, records requirements, and service delivery. The specialist adapts routine processes to changing operational needs within established guidelines and refers complex policy, employee relations, compliance, or strategic matters to the Assistant Director or appropriate HR subject-matter expert.

Primary Function of Organizational Unit

The Office of Employee Engagement and Success is a part of a strategic unit called Learning, Culture, and Workplace Success ( LCWS ) in the Department of Human Resources. The unit’s priorities are to strengthen workplace culture, employee engagement, performance, well-being, professional growth, and the overall Employee Aggie Experience. OEES develops and coordinates programs, resources, communications, assessment activities, and improvement efforts that help the university attract, engage, develop, and retain employees and advance the university’s mission.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, Higher Education Administration, Communications, Psychology, Industrial Organization, or a related field; or an equivalent combination of training and experience.
• Experience supporting human resources programs, employee services, communications, training, events, projects, or administrative processes.
• Working knowledge of human resources procedures, employee lifecycle programs, customer service, records management, and confidentiality requirements.
• Ability to apply established procedures, organize multiple assignments, produce accurate work, adapt routine processes within guidelines, and recognize matters requiring referral or escalation.
• Strong written, verbal, organizational, interpersonal, and customer-service skills.
• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint or comparable tools.
• Ability to process and verify data, prepare routine reports, and maintain confidential information.

Preferred Years Experience, Skills, Training, Education

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, Higher Education Administration, Communications, Psychology, Industrial Organization, or a related field, two or more years of directly related experience in human resources, employee engagement, employee experience, learning and development, organizational development, program support, or higher education administration.
• Experience supporting performance management, onboarding and offboarding, employee listening, recognition, well-being, professional development, or organizational-effectiveness programs.
• Experience coordinating workshops, events, surveys, registrations, communications, participant follow-up, and project documentation.
• Experience maintaining SharePoint sites, internal resource pages, shared workspaces, forms, surveys, HR systems, or learning systems.
• Experience preparing reports, tracking service measures, and presenting information through Excel, dashboards, or similar tools.
• Knowledge of accessibility, plain-language communication, records management, and service-delivery practices.
• Professional certification such as SHRM -CP, PHR , or a related credential is preferred but not required.
• Directly related experience in public higher education, nonprofit, or public-sector environments.

Required License or Certification

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Position Information

Working Title

Working Title Employee Engagement and Success Coordinator

Position Number

Position Number 007869

Recruitment Salary Range

Recruitment Salary Range Commensurate with education and experience

FLSA

FLSA Exempt

Appointment Type

Appointment Type Permanent - Full-time

Tenure Track No

No

FTE

Organizational Division

Organizational Division Employee Engagement & Success

Organizational Location

Organizational Location Human Resources

Organizational Unit

Organizational Unit Employee Engagement & Success

Posting Number

Posting Number EPA3276

Open Date

Open Date 11/04/2026

Close Date - for postings that do not use Open Until Filled

Open Until Filled Yes

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search 11/19/2026

Date Position Available

Date Position Available November 16, 2026

Contact

Contact Division of Human Resources
Phone: [phone]
Fax: [phone]
Email: [e-mail]

Required Documents

• Resume
• Cover Letter

Optional Documents

• Curriculum Vitae
• Letter of Reference 1
• Letter of Reference 2
• Letter of Reference 3