Assistant Director of Employer Relations-Operations

North Carolina Agricultural and Technical State University

Greensboro (NC)

On-site

USD 75,000 - 100,000

Full time

12 days ago

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Benefits offered by this job

Paid holidays

Vacation and sick leave

Health benefits

TSERS retirement

Job summary

North Carolina A&T State University seeks an Assistant Director of Employer Relations–Operations to coordinate employer-relations programs, events, and logistics. You will ensure seamless recruitment processes, high-quality service, and accurate information management, while supporting budget tracking and reporting.

The role involves advising employers, coordinating vendor logistics, and maintaining event data, with occasional evenings/weekends and campus travel as required.

Qualifications

Requires a bachelor’s degree and 4+ years in career services, employer relations, recruiting, or related areas.
Experience coordinating multi-project programs and large-scale events.
Strong organizational and project-management skills with deadlines.
Experience maintaining records, reports, and working with databases/CRM systems.

Responsibilities

Coordinate employer programming, outreach activities, and operational logistics for major recruitment events.
Advise employers on recruitment practices and available services.
Monitor employer payment status with administrative staff and maintain data.
Support planning and execution of Career Services events, including budgets and vendor coordination.
Track event budgets and provide timely updates to the Associate Director.

Skills

Employer relations

Event operations

Budget tracking

CRM systems

Communication

Education

Bachelor's degree in business administration, higher education, student affairs, human resources, communications, marketing, event management, or related field

Master’s degree (preferred)

Tools

Handshake

Symplicity

Job description

Posting Details

Classification Information

Classification Type

EHRA

Position Overview

The Assistant Director of Employer Relations–Operations reports to the Associate Director of Career Services and Employer Relations and supports a seamless recruitment experience for external employers by coordinating assigned employer-relations operations, services, projects, events, and programs. The position promotes efficient processes, high-quality customer service, accurate information management, and the successful implementation of approved employer-engagement initiatives.

The Assistant Director coordinates employer programming, approved outreach activities, and operational logistics for major recruitment events, including career fairs. Responsibilities include advising employers on established recruitment practices and available services, monitoring employer payment status in coordination with designated administrative staff, maintaining employer and event data, and preparing operational and assessment reports.

Working under the direction of the Associate Director, the Assistant Director supports the planning and execution of major Career Services events and programs, including logistics, vendor coordination, event staffing, customer service, and on-site operations. The position tracks assigned event and program budgets, maintains supporting financial records, and provides timely updates to the Associate Director regarding operational and resource needs.

This position requires strong interpersonal, communication, organizational, and project-management skills; proficiency in information and data management; and the ability to manage multiple priorities, apply established procedures, work independently, and resolve routine operational issues effectively. Other related duties may be assigned consistent with the scope and responsibilities of the position.

Primary Function of Organizational Unit

The Office of Career Services (OCS) provides innovative, comprehensive, and progressive interdisciplinary programs, services, and resources to assist the University’s 15,000+ undergraduate and graduate students and recent alumni in launching their careers. Career Services is customer-focused and centralizes the functions of career development/counseling, full-time employment, on-campus student employment, summer internships, cooperative education, and part-time employment. The OCS brings1200+ employers to campus and shares more than 15,000 positionannouncements yearly. Individuals formally enrolled in a degree-granting program at the University, or alumni, are eligible to use the facilities, programs, and services.

Minimum Requirements

Minimum Degree and Experience Qualifications

Bachelor’s degree in business administration, higher education, student affairs, human resources, communications, marketing, event management, project management, or a related field, and at least four years of progressively responsible professional experience in career services, employer relations, recruiting, higher education, event operations, project management, or a related area.

Candidates must also demonstrate:

Experience coordinating multiple projects, programs, or large-scale events, including logistics, scheduling, vendor coordination, and on-site execution.
Strong organizational and project-management skills, with the ability to manage competing priorities and meet established deadlines.
Experience providing customer service and communicating effectively with employers, vendors, students, university personnel, and other stakeholders.
Experience maintaining records, preparing reports, and working with databases, customer relationship management systems, or career-services technology.
Working knowledge of budget tracking, payment processing, purchasing, deposits, invoices, or related financial procedures.
Strong written, verbal, interpersonal, analytical, and problem-solving skills.
Ability to work independently, apply established policies and procedures, exercise sound judgment, and appropriately elevate matters requiring additional review.
Ability to work occasional evenings and weekends and travel between campus and event locations as required.

All degrees must be awarded by accredited institutions.

Preferred Years Experience, Skills, Training, Education

Master’s degree in business administration, higher education, student affairs, human resources, communications, marketing, project management, or a related field.
Four or more years of relevant experience in career services, employer relations, recruiting, higher education, event operations, or project management.
Experience coordinating large-scale events, recruitment programs, conferences, or employer‑engagement events.
Experience using Handshake, Symplicity, or a comparable career‑services or CRM platform.
Experience coordinating vendors, event logistics, space planning, staffing, and on-site operations.

All degrees must be awarded by accredited institutions.

Is this position eligible for a remote or hybrid workarrangement, consistent with university and statepolicies.

On-site (Employees are primarily in the office and/or have acritical job requirement that requires dedicated office spaceon-site)

Position Information

Working Title

Assistant Director of Employer Relations-Operations

Position Number

007428

Recruitment Salary Range

Commensurate with education and experience

FLSA

Exempt

Appointment Type

Permanent - Full-time

Tenure Track

Organizational Division

Career Services

Organizational Location

VP for Engagement and Outreach

Organizational Unit

Assoc Dir Career Services

Posting Detail Information

Posting Number

EPA3240

Open Date

10/15/2026

Close Date - for postings that do not use Open Until Filled

10/31/2026

Open Until Filled

Open Until Filled Minimum Application Period Postings

Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

Date Position Available

11/01/2026

Special Instructions to Applicant

North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity andAffirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employeesinclude the following and more;

Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna – State Health Benefits of North Carolina
NCFlex – Vision, Dental, Flexible Spending Account, LifeInsurance and more
12 Paid Holidays
Teachers and State Employees Retirement System ( TSERS )
Optional Supplemental Plans – 401k, 403b, 457b and 457
Employee Assistance Program ( EAP )
Campus Recreation Center Discount
University Bookstore Discount
and more

This position may be eligible for a remote or hybrid workarrangement, consistent with university and state policies. N.C.A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned dutystation.

Supplemental Questions

Discuss the key skills and techniques you have utilized in employer relations and operations management. How have these skills been beneficial in your role? (Open Ended Question)

Applicant Documents

Required Documents