Employee Benefits Client Advisor

Holmes Murphy; Sioux Falls (SD); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Résumé du poste

Holmes Murphy in Sioux Falls, SD is seeking a Client Service Consultant to join the Employee Benefits team. You will manage client accounts, support service teams and external partners, and interact with client contacts and vendors independently.

The role involves setting benefit strategy with the client team, coordinating implementation of new plans, drafting RFPs, renewals, and presenting at open enrollment meetings; strong communication and organizational skills are essential.

Qualifications

• Education: High school diploma; college degree preferred.
• Experience: Minimum 5 years administrative, customer service, or office experience, preferably in the insurance industry [at a brokerage or provider organization].
• Licensing: Active state specific Life & Health Insurance agent’s license required or the ability to acquire license within three months of hire.

Responsabilités

• Manage client accounts and support internal service team and external partners.
• Collaborate with client team to set the benefit strategy for clients and coordinate the implementation of new health and welfare benefit plans. Evaluate of the client’s current benefits and provide future recommendations to the client.
• Draft complex Request for Proposals (RFPs) for review by appropriate sales or service team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, negotiate with vendors as needed and summarize and analyze insurance carrier proposals.
• Request health and welfare plan renewals from insurance carriers for each client; file and summarize renewals for each client for review by appropriate Consultant/Senior Consultant; and perform the final review of documents and contracts.
• Prepare and create materials for presentations and other communications. Responsible for presenting at open enrollment meetings and other client presentations.
• Communicate daily with insurance companies, vendors and internal teams to ensure proper administration of accounts (including contract concerns, underwriting issues, claim situations, etc.). Follow up on outstanding issues or client requests.
• Additional responsibilities as assigned.

Connaissances

Customer service

Communication

Insurance knowledge

Formation

High school diploma

College degree preferred

Description du poste

Holmes Murphy in Sioux Falls, SD is seeking a Client Service Consultant to join the Employee Benefits team. You will manage client accounts, support service teams and external partners, and interact with client contacts and vendors independently.

The role involves setting benefit strategy with the client team, coordinating implementation of new plans, drafting RFPs, renewals, and presenting at open enrollment meetings; strong communication and organizational skills are essential.