Job Summary
Seeking a dynamic and experienced
Job Description
Account Executive, Employee Benefits
Seeking a dynamic and experienced Account Executive, Employee Benefits to join a Client Experience team. This hybrid role is pivotal in managing and nurturing client relationships post-sale, ensuring exceptional service delivery, and driving client retention and growth. You will serve as a strategic advisor to HR and finance leaders, delivering tailored benefit strategies that balance cost, compliance, and employee satisfaction.
Compensation Package
- Base Salary: $95,000–$120,000
- Upsell Incentive: 10% in year one, 5% in year two (credited to the individual who sources the upsell)
- Comprehensive health benefits
- Employer-paid short- and long-term disability
- Voluntary benefits
- Generous PTO
- Flexible hybrid schedule
Responsibilities
Strategic Client Leadership
- Manage a portfolio of middle-market client relationships, including fully insured, level-funded, and self-funded plans.
- Lead stewardship meetings, renewal strategy sessions, and executive-level reviews with HR and finance leaders.
- Develop multi-year benefit strategies that optimize cost, plan design, and employee experience.
Renewals and Market Strategy
- Oversee the renewal process, from data analysis to decision-making, in collaboration with producers.
- Negotiate with carriers, stop-loss providers, and vendors to secure competitive terms.
- Recommend plan design, funding, and cost-containment strategies based on data-driven insights.
Data and Reporting
- Analyze claims, utilization, and financial reports to provide actionable recommendations.
- Deliver quarterly and annual client reviews, highlighting results, risks, and next steps.
Compliance Guidance
- Advise clients on ERISA, ACA, and HIPAA obligations, as well as the impact of regulatory changes.
Team Leadership and Growth
- Mentor and guide Account Managers supporting your portfolio.
- Collaborate with producers on new-client onboarding and handoffs.
- Identify cross-sell and expansion opportunities across the organization.
- Contribute to refining client experience KPIs, playbooks, and templates.
Qualifications/Requirements
Must-Haves
- Active Life & Health insurance license.
- 5–7+ years of experience in employee benefits account management or consulting, with a proven track record of retaining and growing middle-market clients.
- Hands-on experience with self-funded and level-funded plans, including stop-loss and claims analysis.
- Confidence in advising CFOs and HR leaders on funding decisions and presenting complex data in a clear, concise manner.
- Strong negotiation skills with carriers and expertise in renewal strategies.
- Experience mentoring or leading service team members.