Empire-Building Operations Leader (GM) – San Diego

Classet; San Diego (CA); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Base salary + performance bonuses

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Company vehicle or allowance

Company phone and tech support

Leadership development

Advancement opportunities

Job summary

Rooter Hero is seeking an Operations Manager in San Diego, CA. This is a leadership role built for operators who lead from the trenches and drive performance through hands-on coaching.

You will own the P&L, drive revenue growth, monitor KPIs daily, recruit and develop top talent, and ensure an elite customer experience across locations.

We look for sales-driven leaders with a track record of scaling service operations in a fast-growth environment.

Qualifications

• Extensive sales background with a proven track record of driving revenue and building high-performing teams.
• Experience leading high-revenue service operations.
• Understanding of sales, operations, and performance management.
• Ability to create accountability and culture; operates with urgency and ownership.

Responsibilities

• Full operational leadership of the branch/location.
• Managing and owning the P&L.
• Driving revenue growth and profitability.
• Monitoring KPIs and performance metrics daily.
• Recruiting, hiring, training, and developing top talent.
• Leading sales performance and coaching teams in the field.
• Maintaining operational efficiency and accountability.
• Managing budgets, labor, and departmental performance.
• Building culture and retaining high performers.
• Ensuring an elite customer experience.
• Creating structure, discipline, and execution across departments.

Skills

Sales leadership

P&L ownership

Revenue growth

Team building

Performance management

Job description

Rooter Hero is seeking an Operations Manager in San Diego, CA. This is a leadership role built for operators who lead from the trenches and drive performance through hands-on coaching.

You will own the P&L, drive revenue growth, monitor KPIs daily, recruit and develop top talent, and ensure an elite customer experience across locations.

We look for sales-driven leaders with a track record of scaling service operations in a fast-growth environment.