Empathy-Driven Clinic Admissions Coordinator

Action Behavior Centers - ABA Therapy for Autism; Tinley Park (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO & Holidays: 10 days PTO, 10 paid

Student loan support

Health Benefits 90%+

401k with company matching

Free Lunch Fridays

Job summary

ABC is seeking a Clinic Admissions Associate to serve as the first point of contact for families beginning ABA therapy. You’ll guide them through the admissions process with empathy, ensuring they feel supported, informed, and confident at every step.

This role emphasizes building meaningful relationships, creating exceptional first impressions, and expanding access to life-changing care for children with autism and their families.

Qualifications

• 1-2 years experience in administrative work, customer service, client relations, or related areas.
• A passion for work that benefits children with Autism Spectrum Disorder and their families.
• An eagerness to be part of a caring and team-oriented company culture.
• A deep commitment to show up everyday and be a leader at your center.
• High School Diploma or GED Required. Bachelor's Degree preferred.

Responsibilities

• Handle day-to-day administrative functions for busy clinics (document management, tracking people/things, internal/external communication).
• Provide strong support to inbound calls from prospective and current clients/families.
• Become a subject matter expert on autism to help others understand how we help children and families.
• Assist with marketing and admissions tasks to support operations manager and clinical leadership.
• Model ABC values (Learning, Team, Excellence, Caring, Fun) and be a cultural role model.

Skills

Administrative experience

Customer service

Communication

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

ABC is seeking a Clinic Admissions Associate to serve as the first point of contact for families beginning ABA therapy. You’ll guide them through the admissions process with empathy, ensuring they feel supported, informed, and confident at every step.

This role emphasizes building meaningful relationships, creating exceptional first impressions, and expanding access to life-changing care for children with autism and their families.