Empathetic ABA Clinic Admissions Specialist

Action Behavior Centers - ABA Therapy for Autism; Lemont (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401k matching

PTO & holidays

Student loan support

Maternity/paternity award

Free Lunch Fridays

Job summary

ABC is seeking a Clinic Admissions Associate to be the first connection for families beginning their ABA journey. You will guide them through the admissions process with empathy and care, helping them feel supported, informed, and confident at every step.

This role is more than administrative work—it's about building meaningful relationships and expanding access to life-changing care for children with autism and their families, while embodying ABC's values of Learning, Team, Excellence, Caring,

Qualifications

• 1-2 years experience in administrative work, customer service, client relations, or related areas.
• A passion for work that benefits children with Autism Spectrum Disorder and their families!
• Bachelor's Degree preferred.

Responsibilities

• Responsible for the day-to-day administrative functions for our busy clinics such as document management, keeping track of people + things, and internal + external communication with referral sources
• Give great support to inbound calls from both prospective + current clients/families
• You will become a subject matter expert on autism in order to help others understand how we help our children + how we can help them
• Handle various marketing + admissions tasks to support the work of our operations manager and clinical leadership
• Embody our core values (Learning, Team, Excellence, Caring, and Fun!) and be a cultural role model for your teammates

Skills

Administrative experience

Customer service

Client relations

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

ABC is seeking a Clinic Admissions Associate to be the first connection for families beginning their ABA journey. You will guide them through the admissions process with empathy and care, helping them feel supported, informed, and confident at every step.

This role is more than administrative work—it's about building meaningful relationships and expanding access to life-changing care for children with autism and their families, while embodying ABC's values of Learning, Team, Excellence, Caring,