Empathetic Debt Collections Specialist

Coast To Coast Motors; Oklahoma City (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

A reputable debt recovery agency in Oklahoma City is searching for a reliable debt collector. The successful candidate will manage accounts, contact debtors, and negotiate payment plans. The role requires excellent communication skills and the ability to handle challenging situations with empathy. Ideal for someone interested in growth opportunities within sales or management. Prior experience in debt collection or customer service will be advantageous.

Qualifications

• Ability to manage diverse personalities effectively.
• Strong skills in communication and relationship building.
• Familiarity with legal requirements related to debt collection.

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Negotiate payment plans and handle debt-related questions.
• Update account status and maintain accurate records.

Skills

Emotional intelligence

Experience with targets

Communication skills

Negotiating and persuading

Compassion

Education

High school diploma

Tools

MS Office

Databases

Job description

A reputable debt recovery agency in Oklahoma City is searching for a reliable debt collector. The successful candidate will manage accounts, contact debtors, and negotiate payment plans. The role requires excellent communication skills and the ability to handle challenging situations with empathy. Ideal for someone interested in growth opportunities within sales or management. Prior experience in debt collection or customer service will be advantageous.