Debt Recovery & Negotiation Specialist

Coast to Coast Auto Group; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A debt recovery firm in Houston is searching for a reliable Account Service Representative to recover outstanding debts from debtors. The role requires proven experience in debt collection, strong emotional intelligence, and excellent communication skills. Responsibilities include tracking payments, negotiating payoffs, and updating account statuses. The ideal candidate will work with targets and deadlines in a supportive work environment.

Qualifications

• Proven experience as debt collector.
• Ability to handle various personalities.
• Experience working with targets and deadlines.
• Knowledge of legal requirements related to debt collection.

Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Negotiate payment plans with debtors.
• Handle questions or complaints with empathy.
• Update account status and database regularly.

Skills

Emotional intelligence

Excellent communication skills

Negotiation skills

Problem-solving

Education

High school diploma

Tools

MS Office

Databases

Job description

A debt recovery firm in Houston is searching for a reliable Account Service Representative to recover outstanding debts from debtors. The role requires proven experience in debt collection, strong emotional intelligence, and excellent communication skills. Responsibilities include tracking payments, negotiating payoffs, and updating account statuses. The ideal candidate will work with targets and deadlines in a supportive work environment.