Collections & Recovery Specialist (Delinquency/Repossession)

ALLEGIANCE CREDIT UNION; Oklahoma City (OK); On-site; USD 38,000 - 48,000; Full time

Job summary

Allegiance Credit Union in Oklahoma City seeks a Full-Time Collections & Recovery Representative to manage delinquent loan accounts, solicit payment arrangements, and recover collateral. The role requires 3+ years of collections experience and will involve coordinating repossessions and providing cousin administrative support.

Attendance is essential and the shift runs Monday through Friday between 8:00 a.m. and 7:00 p.m.

Qualifications

• 3+ years of collections experience.
• Oklahoma residency by start date.

Responsibilities

• Collections & account management for late-stage delinquency, including soliciting payment arrangements and interviewing customers to determine reasons for delinquency.
• Repossession and collateral recovery coordination, including redemptions, auctions, and vehicle sales.
• Inform supervisor of trends in loan underwriting and delinquency; track spreadsheets and related title work.
• Provide general administrative and operational support, including correspondence, mail processing, and attaining departmental goals.

Skills

Collections experience

Delinquency management

Job description

Allegiance Credit Union in Oklahoma City seeks a Full-Time Collections & Recovery Representative to manage delinquent loan accounts, solicit payment arrangements, and recover collateral. The role requires 3+ years of collections experience and will involve coordinating repossessions and providing cousin administrative support.

Attendance is essential and the shift runs Monday through Friday between 8:00 a.m. and 7:00 p.m.