Emerging Service Manager - Automotive Team Leader

Colonial Group; Rochester (NH); On-site; USD 70,000 - 100,000; Full time

Job summary

VIP Auto Service in Rochester, NH seeks a Service Manager II to act as an Assistant Manager in development, leading a team to deliver VIP programs and exceptional customer experiences. The role emphasizes safety, coaching, and adherence to policies while preparing for future Service Manager responsibilities.

Responsibilities include hiring and training, scheduling, team communication, and ensuring equipment and facility readiness to meet customer needs across all hours of operation.

Qualifications

• Two years related experience in automotive service management.
• Completion of a two-year college or technical school program recommended.
• Or an equivalent combination of education and experience.

Responsibilities

• Learn VIP’s processes and be prepared to lead the team to meet service standards.
• Hire and develop associates, ensuring LMS and vendor training completion.
• Schedule the team to meet customer needs during all hours of operation.
• Communicate with the team daily and participate in store meetings.
• Oversee safety, facilities, and compliance with applicable regulations.

Skills

People management

Leadership

Communication

Analytical thinking

Organizational skills

Automotive servicing knowledge

Education

Two-year college or technical school program recommended

Equivalent education/experience

Job description

VIP Auto Service in Rochester, NH seeks a Service Manager II to act as an Assistant Manager in development, leading a team to deliver VIP programs and exceptional customer experiences. The role emphasizes safety, coaching, and adherence to policies while preparing for future Service Manager responsibilities.

Responsibilities include hiring and training, scheduling, team communication, and ensuring equipment and facility readiness to meet customer needs across all hours of operation.