Emerging Segments Strategy & Operations Lead

Testing Site - JPMC; New York (NY); Sur place; USD 180 000 - 300 000; Plein temps

Résumé du poste

Testing Site - JPMC is seeking an Emerging Growth Segments Vice President of Strategy & Operations in Consumer Banking to shape the firm’s approach to serving youth, families, starters, EVP, and Lower Mass segments. You will partner with senior leaders to drive cross-segment strategy and execution.

This high-impact role requires strategic rigor, the ability to translate insights into clear direction, and the leadership of two VP program managers, with opportunities to grow into General Manager

Qualifications

• 5+ years of experience in strategy, business operations, or a similar analytical leadership role.
• Experience defining strategy, operating models, or business priorities at a segment, portfolio, or enterprise level.
• Ability to translate complex data and insights into clear strategic direction and executive-level communication.
• Proven ability to influence senior stakeholders and lead cross-functional initiatives without direct authority.
• Comfortable operating in fast-paced, ambiguous environments and building structure where it does not yet exist.
• Exceptional analytical, communication, and problem-solving skills.

Responsabilités

• Articulate the long-term strategy for the Emerging Growth Segments portfolio, serving as the connective tissue across Youth/Family, Starter, EVP and Lower Mass teams to identify synergies, operational efficiencies, and opportunities for growth.
• Partner with senior leaders across Emerging Growth Segments, Product, Operations, Strategy, Risk, Finance, and Customer Experience to integrate segment strategies into broader enterprise priorities and sequencing.
• Effectively translate strategic priorities into clear objectives, operating principles, and measurable outcomes to guide execution.
• Conduct independent analyses on demographic trends, customer needs, regulatory considerations, and competitive dynamics impacting Segment populations and translate findings into clear recommendations and prioritized actions.
• Oversee two Vice President program managers; set priorities, establish governance, and ensure issues and decisions are escalated and resolved quickly.
• Lead a portfolio of cross‑segment go-to-market initiatives from concept through delivery; clarify scope, dependencies, timelines, and risk mitigations across multiple workstreams.
• Develop creative, structured approaches to complex assignments, balancing speed with rigor and cross-functional alignment with key partners, including Marketing and Branch teams.
• Partner with Emerging Growth Segments, Finance, Product, Marketing, Analytics, Risk, Compliance, and Legal teams to set financial and business goals, define success metrics, and ensure strong governance and regulatory awareness.
• Monitor segment-level performance and progress against strategic objectives, identifying risks, gaps, and opportunities for course correction and efficiency improvements.
• Develop and coordinate executive-level deliverables, representing the Emerging Growth Segments team in cross-functional forums to ensure alignment on strategic priorities, metrics, and delivery timelines.
• Influence outcomes without direct authority by aligning stakeholders around shared goals and promoting a disciplined, customer-centered approach to decision-making that balances innovation with responsible risk management.

Connaissances

Strategy development

Executive communication

Cross-functional leadership

Analytical thinking

Stakeholder influence

Ambiguity navigation

Description du poste

Testing Site - JPMC is seeking an Emerging Growth Segments Vice President of Strategy & Operations in Consumer Banking to shape the firm’s approach to serving youth, families, starters, EVP, and Lower Mass segments. You will partner with senior leaders to drive cross-segment strategy and execution.

This high-impact role requires strategic rigor, the ability to translate insights into clear direction, and the leadership of two VP program managers, with opportunities to grow into General Manager