Emergency Vet CSR | Weekend Availability & Growth

Eastern Maine Emergency Veterinary Clinic, LLC; Holden (ME); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid time off

Flexible scheduling

Continuing education allowance

Professional development support

Mental Health Resources

Bonding leave

Résumé du poste

Eastern Maine Emergency Veterinary Clinic, LLC is seeking a compassionate Client Service Representative in Holden, ME. The position requires weekend availability (Saturdays and Sundays) with on-site shifts in a fast-paced emergency setting.

You will manage client communications, filing, invoicing, and payment processing while delivering outstanding customer service to pet owners. The role offers on-site duties, competitive hourly pay, and opportunities to collaborate with a supportive team using

Qualifications

• High school diploma or equivalent required.
• Previous veterinary receptionist/CSR experience preferred but not required.
• Strong communication and organizational skills.

Responsabilités

• Answer telephone calls quickly and professionally using a multi-line system.
• Greet clients warmly and prepare patient files.
• Receive and relay client communications and update financial records.
• Answer basic animal care questions and routine procedures.
• Admit patients and enter medical records accurately.
• Prepare client invoices and process payments.
• Handle telephone and email messages promptly.

Connaissances

Customer service

Phone etiquette

Data entry

Scheduling

Cash handling

Client communication

Formation

High school diploma or equivalent

Outils

Multi-line phone system

Description du poste

Eastern Maine Emergency Veterinary Clinic, LLC is seeking a compassionate Client Service Representative in Holden, ME. The position requires weekend availability (Saturdays and Sundays) with on-site shifts in a fast-paced emergency setting.

You will manage client communications, filing, invoicing, and payment processing while delivering outstanding customer service to pet owners. The role offers on-site duties, competitive hourly pay, and opportunities to collaborate with a supportive team using