Weekend Emergency Vet CSR - Part-Time with Growth

Innovetive Petcare; Charlottesville (VA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Night differential pay

Employee discounts on veterinary خدمات

Job summary

Virginia Veterinary Specialty & Emergency is seeking a Part-Time Weekend Emergency Veterinary Client Service Representative (CSR) in Charlottesville, VA. The CSR will be the first point of contact for clients, providing empathetic service in a fast-paced emergency environment.

Shifts include 6am-4pm or 7am-7pm on weekends, with a collaborative hospital team and opportunities for growth in the veterinary field.

Qualifications

• Previous experience in veterinary, medical, or customer service roles preferred.
• Strong communication and interpersonal skills are essential.
• Ability to stay calm, compassionate, and professional during stressful moments.

Responsibilities

• Welcome clients with warmth and compassion during stressful situations.
• Answer phones, schedule appointments, and manage patient check-ins and check-outs.
• Process payments and explain financial transactions clearly and professionally.
• Maintain accurate patient medical records.
• Support hospital cleanliness and organization.
• Work closely with veterinarians, technicians, and staff to ensure seamless patient care.

Skills

Communication

Problem-solving

Calm under pressure

Organizational skills

Customer service experience

Job description

Virginia Veterinary Specialty & Emergency is seeking a Part-Time Weekend Emergency Veterinary Client Service Representative (CSR) in Charlottesville, VA. The CSR will be the first point of contact for clients, providing empathetic service in a fast-paced emergency environment.

Shifts include 6am-4pm or 7am-7pm on weekends, with a collaborative hospital team and opportunities for growth in the veterinary field.