Emergency Telecommunicator: 9-1-1 Dispatch & Life-Saving Response

Roselle Fire Dept; Indiana (PA); On-site; USD 58,000 - 70,000; Full time

Job summary

DU-COMM, a major 9-1-1 dispatch center for DuPage County, IL, is seeking Telecommunicators to answer emergency and non-emergency lines, input data into CAD, and dispatch responders as needed. This role supports police, fire, and EMS, ensuring rapid, accurate communications for life-saving outcomes.

Candidates will be trained and certified in medical and fire dispatching to provide critical assistance to callers, working in a fast-paced environment with real-time updates for responders enroute to

Qualifications

• Handles emergency and non-emergency calls.
• Operates Computer-Aided-Dispatch (CAD) systems.
• Coordinates dispatch and updates responders en route.

Responsibilities

• Answer emergency and non-emergency phone lines.
• Enter information into a Computer-Aided-Dispatch terminal.
• Dispatch the appropriate type of response and update responders enroute.

Skills

Emergency dispatching

Multitasking

Communication

Public safety environment

Tools

Computer-Aided-Dispatch (CAD)

Job description

DU-COMM, a major 9-1-1 dispatch center for DuPage County, IL, is seeking Telecommunicators to answer emergency and non-emergency lines, input data into CAD, and dispatch responders as needed. This role supports police, fire, and EMS, ensuring rapid, accurate communications for life-saving outcomes.

Candidates will be trained and certified in medical and fire dispatching to provide critical assistance to callers, working in a fast-paced environment with real-time updates for responders enroute to