DuPage Public Safety Communications (DU-COMM)

Roselle Fire Dept; Indiana (PA); On-site; USD 58,000 - 70,000; Full time

Job summary

DU-COMM, a major 9-1-1 dispatch center for DuPage County, IL, is seeking Telecommunicators to answer emergency and non-emergency lines, input data into CAD, and dispatch responders as needed. This role supports police, fire, and EMS, ensuring rapid, accurate communications for life-saving outcomes.

Candidates will be trained and certified in medical and fire dispatching to provide critical assistance to callers, working in a fast-paced environment with real-time updates for responders enroute to

Qualifications

• Handles emergency and non-emergency calls.
• Operates Computer-Aided-Dispatch (CAD) systems.
• Coordinates dispatch and updates responders en route.

Responsibilities

• Answer emergency and non-emergency phone lines.
• Enter information into a Computer-Aided-Dispatch terminal.
• Dispatch the appropriate type of response and update responders enroute.

Skills

Emergency dispatching

Multitasking

Communication

Public safety environment

Tools

Computer-Aided-Dispatch (CAD)

Job description

Telecommunicators (9-1-1 Dispatchers)

DuPage Public Safety Communications (DU-COMM) is an intergovernmental agency formed in 1975 to provide public safety communications services to Police, Fire, and EMS agencies. Today, DU-COMM serves forty-five (45) agencies in DuPage County and is one of the largest consolidated 9-1-1 centers in Illinois. DU-COMM is located at 420 N. County Farm Rd in Wheaton, IL.

Telecommunicators work in a fast-paced multi-tasking position that includes answering emergency and non-emergency phone lines, entering information into a Computer-Aided-Dispatch terminal, dispatching the appropriate type of response and updating responders while they are enroute to the emergency. The Telecommunicator is trained and certified in medical and fire dispatching to provide critical life-saving assistance for the caller.

Category: Employment Opportunities
Status: Open
Posted: December 22, 2025
Closing: Open Until Filled