Emergency Services Unit Secretary: Fast Records & Admin

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 28,000 - 47,000; Part time

Job summary

Cape Cod Hospital in Hyannis, MA, is hiring a Unit Secretary for the Emergency Services unit. The position performs receptionist/secretarial duties, manages patient records, communications, and transport coordination within the Emergency Center.

The role requires English proficiency, familiarity with healthcare informatics, and ideally medical terminology coursework. Schedule details include 24 hours weekly with evenings, weekends, and holidays.

Qualifications

• Ability to read, write and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful passage of medical terminology course, or medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred.

Responsibilities

• Maintains accurate, complete and up-to-date patient records as prescribed by established Emergency Center policies and procedures.
• Answers phones, relays calls and messages, calls ancillary departments, private physicians and other healthcare facilities as requested.
• Coordinate all transport resources by established Emergency Center policies, procedures, standards and recommendations.
• Copies and faxes materials as requested, obtains, correlates and processes records and reports as required by policies.
• Adheres to departmental operating procedures and maintains a cooperative and courteous relationship with staff and patients.
• Demonstrates proficiency in Computerized Nursing Informatics for looking up records.
• Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.
• Maintains adequate quantity of forms, materials and supplies within workstation.
• Adheres to safety, blood/body fluid policies and procedures.
• Provides service excellence to patients, families, visitors and coworkers.
• Performs other duties as assigned by supervisor.

Skills

English proficiency

Healthcare informatics

Education

Medical terminology course

Job description

Cape Cod Hospital in Hyannis, MA, is hiring a Unit Secretary for the Emergency Services unit. The position performs receptionist/secretarial duties, manages patient records, communications, and transport coordination within the Emergency Center.

The role requires English proficiency, familiarity with healthcare informatics, and ideally medical terminology coursework. Schedule details include 24 hours weekly with evenings, weekends, and holidays.