Unit Secretary, Emergency Services

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 28,000 - 47,000; Part time

Job summary

Cape Cod Hospital in Hyannis, MA, is hiring a Unit Secretary for the Emergency Services unit. The position performs receptionist/secretarial duties, manages patient records, communications, and transport coordination within the Emergency Center.

The role requires English proficiency, familiarity with healthcare informatics, and ideally medical terminology coursework. Schedule details include 24 hours weekly with evenings, weekends, and holidays.

Qualifications

• Ability to read, write and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful passage of medical terminology course, or medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred.

Responsibilities

• Maintains accurate, complete and up-to-date patient records as prescribed by established Emergency Center policies and procedures.
• Answers phones, relays calls and messages, calls ancillary departments, private physicians and other healthcare facilities as requested.
• Coordinate all transport resources by established Emergency Center policies, procedures, standards and recommendations.
• Copies and faxes materials as requested, obtains, correlates and processes records and reports as required by policies.
• Adheres to departmental operating procedures and maintains a cooperative and courteous relationship with staff and patients.
• Demonstrates proficiency in Computerized Nursing Informatics for looking up records.
• Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.
• Maintains adequate quantity of forms, materials and supplies within workstation.
• Adheres to safety, blood/body fluid policies and procedures.
• Provides service excellence to patients, families, visitors and coworkers.
• Performs other duties as assigned by supervisor.

Skills

English proficiency

Healthcare informatics

Education

Medical terminology course

Job description

Thepayrange displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Job Description

Unit Secretary, Emergency Services - (260915-50023437)

Purpose of Position: Performs receptionist/secretarial duties within the Emergency Center and functions as the central communication source.

Description

1. Maintains accurate, complete and up-to-date patient records as prescribed by established Emergency Center policies and procedures, obtaining old records, reports, results, dictation, transcription, etc., as instructed.
2. Answers phones, relays calls and/or messages, calls ancillary departments, private physicians, other healthcare facilities, etc., as requested.
3. Coordinate all transport resources by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management or nurses.
4. Copies and faxes materials as requested, obtains, correlates and processes records and reports as required by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management, or nurses.
5. Adheres to departmental operating procedures and maintains a cooperative and courteous relationship with co-workers, physicians, volunteers, patients, visitors and allied healthcare professionals.
6. Demonstrates proficiency and accuracy in the use of Computerized Nursing Informatics (information systems) for looking up records.
7. Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.
8. Maintains adequate quantity of forms, materials and supplies within workstation.
9. Adheres to safety, blood/body fluid policies and procedures.
10. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
11. Performs other work-related duties and activities as assigned or requested by his/her immediate supervisor.

Qualifications

• Ability to read, write and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful passage of medical terminology course, or successful passage of medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred.

Schedule Details: 24 Hours Per Week, Rotating Evenings, 2p-10p, Every Other Weekend and Rotating Holidays

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Department: CCH-Emergency Services

Annual/Hourly: Hourly

Hiring Pay Range: $ 20.51 - $ 33.69

Thepayrange displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.