Perioperative Unit Secretary & Patient Services

Cape Cod Healthcare; Hyannis (MA); On-site; USD 29,000 - 47,000; Full time

Job summary

Cape Cod Hospital in Hyannis seeks a receptionist/secretary for Perioperative Services to serve as the central communication source. You will register patients, manage records, coordinate scheduling, and support patient transport per hospital policies.

Responsibilities include answering calls, providing information, processing forms, and maintaining confidentiality while delivering service excellence to patients, families, and staff across the perioperative workflow.

Qualifications

• Ability to read, write, and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful passage of medical terminology course, or pass medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred.

Responsibilities

• Interviews patient and/or representative to obtain information for hospital registration.
• Provide information and obtain required forms (e.g., Medicare notices) and refer to Financial Counselor as needed.
• Maintain providers' daily appointment schedules and process changes.
• Maintain accurate patient records and obtain old records and reports when instructed.
• Ensure adequate forms and supplies on unit; respond professionally to all inquiries.
• Answer phones, relay messages, and coordinate with departments and physicians.
• Schedule pre-admission testing within Perioperative Services.
• Initiate admission and registration of Perioperative Services patients.
• Coordinate patient transport per policies and requests.

Skills

English communication

Healthcare IT systems

Education

Medical terminology course

Job description

Cape Cod Hospital in Hyannis seeks a receptionist/secretary for Perioperative Services to serve as the central communication source. You will register patients, manage records, coordinate scheduling, and support patient transport per hospital policies.

Responsibilities include answering calls, providing information, processing forms, and maintaining confidentiality while delivering service excellence to patients, families, and staff across the perioperative workflow.