Emergency Roadside Technician

AAA-The Auto Club Group; Chicago (IL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Sign-On Bonus

Quarterly Perfect Attendance Bonus

Fully paid training

AAA membership

Job summary

AAA The Auto Club Group is hiring a Service Vehicle Operator in Chicago, IL. This on-site role requires responding to roadside calls, assisting stranded motorists, and towing when needed. Work hours vary and may include evenings, weekends, and holidays.

You will perform pre/post-trip inspections, document activities, and maintain a clean vehicle while delivering excellent member service. A valid IL license is required along with a DOT/medical screening.

Qualifications

• High school diploma or GED required.
• Valid state driver’s license with clean record.
• Must pass drug screen, MVRC, background, and DOT medical exam.
• Able to work independently and in varying driving conditions.
• Ability to lift up to 75 pounds and operate GPS/tablets.

Responsibilities

• Respond to roadside assistance calls using a tow truck or service vehicle.
• Provide emergency roadside services (tire changes, fuel delivery, battery tests/installation, jump starts, lockouts).
• Safely tow vehicles following procedures and guidelines.
• Verify AAA membership and deliver high-quality customer service.
• Complete pre/post-trip inspections and log maintenance concerns.
• Document daily activities, service calls, vehicle logs, and receipts.

Skills

Customer service

Independent work

GPS usage

Tablet usage

Driving decisions

Physical ability

Education

High school diploma or GED

Tools

GPS

Tablets

Electronic devices

Job description

AAA The Auto Club Group is hiring a Service Vehicle Operator in Chicago, IL. This on-site role requires responding to roadside calls, assisting stranded motorists, and towing when needed. Work hours vary and may include evenings, weekends, and holidays.

You will perform pre/post-trip inspections, document activities, and maintain a clean vehicle while delivering excellent member service. A valid IL license is required along with a DOT/medical screening.