Emergency Restoration Technician - Onsite Field Specialist

Fortify Companies; Dallas (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

401(k) with company match

Health, dental, and vision coverage

Paid holidays

Job summary

Insurcomm Restoration, part of Fortify Companies, seeks a Mitigation Technician in Dallas to respond to fire, water, mold, and storm events, stabilize properties, and deliver professional service during stressful situations.

You will work on site, perform water extraction, structural drying, decontamination, and collaborate with project managers using IICRC standards and specialized software tools.

Qualifications

• Willingness to obtain IICRC certification and maintain it.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.
• Strong communication, listening, and interpersonal skills.

Responsibilities

• Respond to emergency mitigation calls and assess property damage from fire, water, mold, and weather events.
• Perform water extraction, structural drying, and mitigation per IICRC standards.
• Remove and dispose of damaged materials safely and efficiently.
• Decontaminate, clean, and deodorize affected spaces.
• Collaborate with Contents Division to clean, pack, and store salvageable items.
• Document job progress with photos and notes using PSA and other software.
• Communicate clearly with clients with empathy and respect.
• Maintain a clean, organized, and safe job site at all times.
• Set up, operate, clean, and store tools and equipment.
• Follow warehouse and vehicle protocols, with daily consumables documentation.
• Work with project managers, crew chiefs, and teammates.

Skills

Communication

Customer service

Teamwork

Physical stamina

Safety awareness

Punctuality

Education

IICRC Certification

High school diploma or equivalent

Tools

Microsoft Teams

PSA

Encircle

Docusketch

Job description

Insurcomm Restoration, part of Fortify Companies, seeks a Mitigation Technician in Dallas to respond to fire, water, mold, and storm events, stabilize properties, and deliver professional service during stressful situations.

You will work on site, perform water extraction, structural drying, decontamination, and collaborate with project managers using IICRC standards and specialized software tools.